Lestoil and Mistolin Recall: 6.3 Million Bottles, a Refund Only If You Can Photograph the UPC — and Two Federal Lawsuits Since September 8 Saying Most Buyers Get Nothing

If you bought a scented Mistolin or Lestoil cleaner in Puerto Rico or the U.S. Virgin Islands, the money available today comes from the recall, not from a lawsuit. The CPSC recall notice (number 26-741, dated September 3, 2026) covers about 6.3 million units and lists the remedy as a refund: consumers “will receive a full refund of the purchase price, with receipt or of the manufacturer’s suggested retail price, without receipt.” Clorox’s own recall site, MistolinRecall.com, describes the payment as a check “por un monto que cubre el costo del producto y el impuesto aproximado” — an amount covering the product cost and approximate tax — mailed in about 4 to 6 weeks after the claim is confirmed.

The catch is the proof. The CPSC notice says consumers “will be asked to register at https://mistolinrecall.expertinquiry.com/ and submit a picture of the 12-digit UPC code printed on the label and a picture of the date code printed on the side of the bottle,” and then throw the product away in its container with household trash. The recall site’s FAQ repeats it in Spanish: “Deberás enviar una foto del código UPC.” A receipt is not required. A bottle, in practice, is. That is exactly what the two class actions now pending against The Clorox Company attack.

Do you get a refund if an item is recalled? For this recall, yes: the CPSC lists the remedy as “Refund.” Not every recall pays cash — others offer a repair or a replacement — so the remedy line of the specific CPSC notice is the place to check. Is Clorox being recalled? Not across the board. This recall is limited to scented Mistolin and Lestoil cleaners made by Clorox Manufacturing Company of Puerto Rico and sold in Puerto Rico and the U.S. Virgin Islands. Clorox’s recall site states that Mistolin and Lestoil cleaners made and sold in all other markets are not part of it, and that unscented Lestoil Original is not included and can still be used as directed.

The recall covers scented Mistolin Dilutable Cleaners in nine scents — Alegra tu Día, Espíritu Play, Flores de Primavera, Fresco Despertar, Frescura de Lavanda, Frescura Tropical, Manzana y Canela, Pino y Especias and Sólo para Ti — and scented Lestoil Heavy Duty Multi-Purpose Cleaners in four: Energía del Yunque, Fuerza de Lavanda Tropical, Intenso Limón Boricua and Olas de Rincón. Bottles were sold in 28, 40, 64 and 128 fluid ounces at Walmart, Sam’s Club, Costco, Supermercados Econo, Supermercados Selecto and other stores, for $1.40 to $8.

Two numbers decide whether a bottle is in. First, the date code on the side of the bottle must begin with “PR01” followed by a five-digit number between 25091 and 26168. The CPSC says that range “represents products produced between April 1, 2025 to June 17, 2026.” The Santana complaint explains the code: the five digits are the two-digit year and the day of the year, so 25091 is April 1, 2025 and 26168 is June 17, 2026. Second, the UPC must be on Clorox’s list. The recall site publishes one UPC per scent and size — for example 44600000299 for Lestoil Intenso Limón Boricua in 40 ounces. Its FAQ is blunt about anything else: a container whose UPC is not on the list is not part of the recall and “no es elegible para un reembolso.”

One discrepancy to know about: the CPSC notice speaks of a “12-digit UPC code,” while the recall site tells consumers to check “el número de 11 dígitos junto al código de barras” and lists 11-digit numbers. Photograph the whole barcode area, digits included, and the question takes care of itself.

The hazard, in the CPSC’s words: “People with weakened immune systems or external medical devices who are exposed to Pseudomonas aeruginosa face a risk of serious infection that may require medical treatment.” People with healthy immune systems are usually not affected. As of the notice, the CPSC listed incidents and injuries as “None reported.” Anyone who feels ill after using a product should get medical care; the recall line, 855-215-5439, routes health calls to a medical information consultant.

1. Stop using the bottle. Check the UPC against the list on MistolinRecall.com and the date code on the side for PR01 plus a number from 25091 to 26168. 2. Photograph the UPC and the date code. 3. File online through the form linked from MistolinRecall.com (it runs at mistolinrecall.expertinquiry.com) or call 855-215-5439. If you have no receipt, the recall site says you can upload the UPC photo through that form or email it to MistolinRecall@Sedgwick.com with your name, phone number, email address and mailing address. 4. After you submit, throw the bottle away in its container with household trash. 5. Watch for a mailed check in roughly 4 to 6 weeks.

Two small conflicts between the official sources: the CPSC notice gives hours of 8 a.m. to 5 p.m. Eastern on weekdays, while the recall site says its call centers are open “todos los días de 8 a. m. a 8 p. m., hora del Este” from September 3, 2026. Neither source names a closing date for refund requests, and we found none — but nothing guarantees the program runs forever, so filing while you still have the bottle is the safe course. If the company does not respond, the CPSC notice links a recall complaint form: “If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.”

What you do not need to do: sign up for either lawsuit. Neither case has a certified class, a settlement or a claim form. Filing a recall refund now does not, on anything we have read, stop you from being a class member later; the complaints say the recall terms “do not extinguish the claims asserted in this Complaint.” Whether a future settlement would deduct recall refunds already paid is unknown.

The official channels are the ones listed by the CPSC: the phone number 855-215-5439, the email Mistolinrecall@sedgwick.com, the sites www.mistolinrecall.com and https://puerto-rico.mistolin.co/ (“Recall Information” at the bottom), and the registration form at mistolinrecall.expertinquiry.com. Sedgwick is the claims administrator behind the email address; the complaints describe the program as run through Clorox’s recall website “and through a third-party claims administrator.”

The refund arrives as a check. Nothing in the CPSC notice or on the recall site asks for a bank login, a card number, a fee or a Social Security number, and the official form asks for photos of the bottle, not of you. A message promising a Mistolin or Lestoil “settlement payment” is a red flag for a simpler reason: as of October 19, 2026 there is no settlement in either case. Social-media posts dominate search results for this recall; when in doubt, start from the CPSC notice and follow its links rather than a link in a post or text message.

Santana v. The Clorox Company, No. 3:26-cv-10012, was filed on September 8, 2026 in the Northern District of California, five days after the recall, by Bryson Harris Suciu & DeMay. It alleges that Clorox’s recall program “refunds only consumers who still have the bottle and can photograph its UPC code, pays an amount Clorox alone determines, and offers nothing for the cost of disinfecting a home that has been cleaned with a contaminated product.” The core of the argument: a cleaner is used up, and “A consumer who no longer has the bottle—which is to say, the typical consumer—receives nothing, no matter how many bottles she bought and used.” The proposed class is everyone who, from April 1, 2025 to the present, bought a recalled product in Puerto Rico or the U.S. Virgin Islands for household use, with a Puerto Rico subclass; personal-injury claims are expressly excluded. The six counts run under California’s Unfair Competition Law, False Advertising Law and Consumers Legal Remedies Act, fraudulent concealment, the Puerto Rico Civil Code’s warranty against hidden defects (saneamiento por vicios ocultos) and unjust enrichment.

Rivera Toro v. The Clorox Company, filed September 24, 2026 by two plaintiffs through Siri & Glimstad and San Juan’s Laukaitis Law, is the 39-page complaint ClassAction.org reported on September 29. It makes the same attack in nearly the same words — “Yet Defendant conditions any refund on a photograph of the UPC code on the bottle. A consumer who no longer has the bottle receives nothing, no matter how many bottles they bought and used” — and the same six kinds of claims. Both complaints also fault Clorox for not running sustained Spanish-language outreach in Puerto Rico. Santana asks the court to order restitution “for Products that Class members consumed or discarded before the recall and reimbursement of the costs of remediation, cleaning, and replacement products.”

Where the cases stand as of October 19, 2026, based on the court’s electronic feed: Rivera Toro received a clerk’s notice of impending reassignment on October 8, was reassigned on October 9 and now carries the number 3:26-cv-10893; a waiver of service was filed on October 12 (docket entry 11). We could not confirm which judge has either case or whether the two have been formally related. Clorox’s response to the complaints is not yet on the record we could read. These are allegations; no court has ruled on them.

Both complaints lean on Clorox’s record with the same bacterium. In October 2022 Clorox recalled about 37 million scented Pine-Sol cleaners over Pseudomonas aeruginosa; in January 2026, while the Mistolin and Lestoil bottles now recalled were being made, it agreed to a $14.15 million CPSC civil penalty over the timing of its Pine-Sol report; and the Pine-Sol buyer class actions ended in a $5.65 million settlement that received final approval on May 22, 2024; one payment was reported in September 2026, but the administrator has not confirmed it. The plaintiffs argue that history means Clorox “knew, from direct and expensive experience” that scented cleaners were vulnerable.

The Pine-Sol case also shows the realistic timeline: recall in 2022, final approval in May 2024, and a first payment only reported (not confirmed) in September 2026. If either Mistolin and Lestoil case ever settles, any payment for empty or discarded bottles would come years from now, through a court-approved administrator with its own website and notice. Until then, the recall refund is the only money on offer, and it goes to people who can still photograph the bottle.