Privacy Policy

Last updated October 1, 2026

Settlement Insight is operated by LGA International GmbH, Stotzstraße 8, 70190 Stuttgart, Germany, which is responsible for the processing of personal information described in this policy (the “controller” under EU data protection law). Contact: privacy@settlementinsight.com.

Information We Collect

We collect information in the following ways:

Calculator inputs: When you use our calculators, we may collect the values you enter (medical bills, injury type, state) to improve our estimates. This data is not linked to your identity.
Contact information: When you request a free consultation, we collect your name, phone number, and state. This information is shared with the attorney or legal service provider who contacts you.
Email address: If you request a PDF report, we collect your email address to deliver the report.
Usage data: We use analytics tools, including Google Analytics, to collect usage data (pages visited, time on site, device type, approximate location derived from your IP address) to understand how the Site is used and to improve it.
Advertising data: On pages that display ads, our advertising partners (such as Google) may collect your IP address, browser and device identifiers, and the pages you view, using cookies and similar technologies, in order to show and measure ads.
Assistant questions: When you use the Settlement Insight AI Legal Assistant, the text of your question and of the current conversation is sent to our AI provider to generate an answer. Your conversations are kept in your own browser's storage on this device, so you can come back to them later; you can delete one or all of them at any time on the Assistant page. We store the text of your conversations on our servers only if you are signed in to your account and turn on saving (see “Saved conversations” below). Separately, we keep the questions themselves, without anything that identifies you (see “Questions asked in the Assistant”).
Assistant usage data: For each question we record technical data without the conversation text: date and time, the AI model used, the amount of text processed, the cost, which of our database tools were used, response time, a session identifier, and a pseudonymous visitor key derived from your IP address that changes every day. If you have Plus, we also record a pseudonymous key for your plan, not your email address. We do not store your IP address with this data. We use it to run the daily question limits, prevent abuse, control costs and improve the Assistant.
Payment and plan information: If you buy Settlement Insight Plus, our payment processor Stripe collects your payment details directly; we never receive your full card number. Stripe shares with us your email address, a customer reference, the plan you bought, payment and subscription status, and the dates your access runs.
Your account: If you create a free Settlement Insight account, we store your email address, when you created the account and last signed in, the cases you follow, your reminder setting, a log of the reminder emails we sent you, and a record of what you agreed to and when. You sign in with a link we email you; we don't use passwords. Following a case can show that you may be affected by it, and some cases relate to a health condition — so we save the cases you follow only after you check the box that says so.
Saved conversations: If you are signed in and check “Save my conversations to my account,” we store the text of your Assistant conversations on our servers, linked to a pseudonymous key derived from your email address, so you can see them on your other devices. They can include health or legal details you type. We record when you agreed and the wording you agreed to. You can delete one conversation or all of them at any time; “Stop saving to my account” deletes them from our servers, and signing out removes them from that device.
Questions asked in the Assistant: To learn what visitors need and to improve our pages and answers, we save the text of each question typed into the Assistant, together with the page it was asked on, the date, whether it was a first or a follow-up question, whether it was asked in the chat bubble or on the Assistant page, whether it was answered, whether it came from a phone or a computer, and which of our pages the answer linked to. Before saving, we automatically remove email addresses, phone numbers, Social Security, card and other long ID numbers. We do not save your IP address, a visitor or session key, or anything else that connects a question to you, to your account or to your other questions, and we do not try to find out who asked it. A question can still contain details you typed, such as a health condition, so please leave out your name and anything else that could identify you. We delete these questions after 12 months.

How We Use Your Information

To provide and improve our calculator tools
To connect you with attorneys when you request a consultation
To send you requested reports or communications
To analyze and improve our Site's performance
To comply with legal obligations
To show advertising that keeps this Site free to use
To answer your questions in the Settlement Insight AI Legal Assistant
To provide Settlement Insight Plus, show your plan status, let you manage or cancel your subscription, and restore access on another device
To keep accounting and tax records for payments
To run your free account, if you create one: to sign you in with emailed links, remember the cases you follow and send you the claim-deadline reminders you ask for, and — if you turn it on — show your saved Assistant conversations on your other devices. We never use your account information for advertising, never sell it, don't share your account email address with law firms or other partners, and don't use it to train AI models
To learn what visitors are looking for and improve our pages and the Assistant, using the questions we save without anything that identifies you

Information Sharing

We share your information only in these circumstances:

Attorney referrals: When you request a consultation, your name, phone, and state are shared with a licensed attorney.
Service providers: We use third-party services that process information on our behalf: analytics (Google Analytics, Vercel), hosting and delivery (Vercel, Cloudflare), our database (Supabase, United States), AI answers (Anthropic), payments (Stripe) and email delivery (Resend).
Legal requirements: We may disclose information if required by law.
Advertising partners: Third-party advertising partners, such as Google, receive device and usage information through cookies on pages that display ads. Under some state privacy laws this counts as “selling” or “sharing” personal information. You can opt out at any time (see Your Rights below).

We never sell your personal information to data brokers. Where our advertising, or the sharing of a form you submit with a law firm, counts as a “sale” or “sharing” under state privacy law, you can opt out as described below. We never use health information you enter into a form for advertising.

The Settlement Insight AI Legal Assistant and our AI provider

Answers are generated by Anthropic, PBC, which processes the text you send as our service provider under its commercial terms. Anthropic does not use this data to train its models. It deletes it within 30 days, except when a conversation is flagged under its usage policy (kept for up to 2 years) or when it is legally required to keep it.

Please do not enter Social Security numbers, account or claim numbers, passwords or detailed medical information into the Assistant.

Payments and restoring access

Payments for Settlement Insight Plus are processed by Stripe, which handles your payment details under its own privacy policy (stripe.com/privacy). We use the information Stripe shares with us to provide Plus, to let you manage or cancel your plan, and to keep required accounting records.

If you sign in to Plus on another device, we use the email address you enter to look up an active plan and send you a sign-in link through our email provider. We send the link only if a plan exists, but we show the same message either way. To prevent misuse, we record the date and a pseudonymous daily visitor key for each request.

Cookies

We use essential browser storage to make the Site work, and analytics that record which pages are visited and how the Site is used. Our own analytics do not use cookies to identify you. We also use Google Analytics, which sets its own cookies to count visits and recognize a returning browser; we have turned off Google signals and advertising features in it, and it does not run for visitors who opt out or send a Global Privacy Control signal. We do not use session-recording tools. On pages that display ads, our advertising partners may set cookies or use similar technologies to show, limit and measure ads. Ads are never placed inside a form. On pages about health-related topics, and for every visitor who opts out or sends a Global Privacy Control signal, we request only non-personalized ads. Visitors from the European Economic Area, the United Kingdom and Switzerland are asked for consent through Google’s certified consent tool before any advertising cookies are used, and can change or withdraw their choice at any time through the “Privacy and cookie settings” link at the bottom of every page; Google Analytics does not run for these visitors. You can also block or delete cookies in your browser settings.

If you buy Settlement Insight Plus or sign in to it, we set one strictly necessary cookie, “si_plus,” that lets your browser show that it has access. It contains a signed customer reference, no name or email address, and it lasts up to 400 days or until you sign out or delete it. We also store your daily count of free Assistant questions and your conversations in your browser's own storage; this never leaves your device except when you send a question.

If you sign in to your account, we set one more strictly necessary cookie, “si_acct,” that keeps you signed in on that browser. It contains a signed account number, not your email address, and it lasts up to 400 days or until you sign out or delete your account.

How Long We Keep Information

Your account (email address, cases you follow, reminder setting, consent records): until you delete it, and automatically 24 months after your last sign-in. Log of the reminder emails we sent: up to 24 months, or until you delete your account. Assistant conversations in your browser: until you delete them. Conversations saved to your account: until you delete them or stop saving; each one is deleted automatically 12 months after it was last updated. Questions asked in the Assistant, saved without anything that identifies you: 12 months. Assistant usage data: up to 24 months. Sign-in requests: 30 days. Plan and payment records: while your plan is active and afterwards as long as accounting and tax laws require, up to 10 years after your plan ends.

Data Security

We implement industry-standard security measures to protect your information, including HTTPS encryption for all data in transit. However, no method of electronic transmission or storage is 100% secure.

Your Rights

Depending on where you live, you may have the right to access, correct, delete or port your personal data, and to opt out of its sale or sharing, including for personalized advertising. You can opt out on our Do Not Sell or Share My Personal Information page or by turning on Global Privacy Control in your browser, which we honor automatically. For any other request, contact us at privacy@settlementinsight.com.

If you have an account, you can see the cases you follow, turn reminder emails off and delete your account at any time on your Account page. Deleting your account right away removes the cases you follow, your reminder setting, the reminder log and your saved conversations. Every reminder email also has a link to stop all reminders. Payment records we must keep for accounting and tax purposes are not affected.

Legal bases and international transfers

Where EU data protection law applies, we process information to perform our contract with you (providing the Assistant and Plus), to comply with legal obligations (accounting and tax records), and based on our legitimate interests (security, preventing abuse, controlling costs, improving our services), or with your consent where required. Our service providers process information in the United States; where required, transfers are based on the EU–U.S. Data Privacy Framework or on standard contractual clauses. You also have the right to lodge a complaint with a data protection supervisory authority.

Children's Privacy

Our Site is not directed to children under 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date.

Contact

For privacy-related questions: privacy@settlementinsight.com