Autobell Data Settlement: $45 Cash or Up to $5,000, Claims Close November 12, 2026
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File by November 12, 2026 · 28 days left · as of Oct 15, 2026
If Autobell Car Wash sent you a letter about its April 2024 cyberattack, you are in this settlement. You can claim a flat $45 — or up to $5,000 in documented losses — plus two years of credit monitoring. The claim deadline is November 12, 2026. The opt-out and objection deadline was October 13, 2026 and has passed. The official administrator is RG/2 Claims, not Kroll.
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Autobell Data Settlement
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What the Lawsuit Says Happened
Autobell Car Wash, LLC is a car wash chain based in Charlotte, North Carolina. According to the official notice, a targeted cyberattack hit its computer systems between April 1 and April 7, 2024, and files that may have contained names and Social Security numbers were accessed. Notice went to approximately 52,714 individuals.
Early coverage of the case described the people affected as current and former employees. The settlement documents do not break the class down by role. One of the original complaints also alleged that account numbers and routing numbers were exposed, and that Autobell failed to give timely notice.
The lawsuit alleges negligence and related claims. Autobell denies that it did anything wrong, and the court has not decided who is right.
Case details
The settlement is in state court: Pauken v. Autobell Car Wash, LLC, File No. 26CV006404-590, Superior Court of Mecklenburg County, North Carolina. The class representatives are Reece Pauken and Jamal Joe.
The case started in federal court. Pauken v. Autobell Car Wash, LLC, No. 3:24-cv-00959, was filed in the Western District of North Carolina on August 21, 2024. Joe v. Autobell Car Wash, LLC, No. 3:24-cv-01067, followed in December 2024. Judge Max Cogburn Jr. consolidated the two cases in an order filed December 31, 2024. On July 22, 2025, the court denied most of Autobell’s motion to dismiss and kept the case alive, though it dismissed the North Carolina Unfair and Deceptive Trade Practices Act claim.
After a mediation, the parties dismissed the federal case and refiled it in Mecklenburg County on February 2, 2026. The settlement agreement is dated March 14, 2026. Class counsel are Milberg PLLC and Federman & Sherwood.
Status: Claims Open Until November 12, 2026
The court holds the final approval hearing on November 9, 2026 in Charlotte. At that hearing, class counsel will ask for up to $350,000 in fees and costs, plus $2,500 for each of the two class representatives. Autobell pays those amounts separately from class members’ benefits.
Nobody is paid before final approval and the end of any appeals. The deadline to opt out or object was October 13, 2026 and has passed. Our news report from September 2026 explains why the $45 figure is fixed rather than an estimate.
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Claims are due by November 12, 2026. We'll email you 7 days and 1 day before the deadline.
Who Can Claim
The court defined the class as “all natural persons residing in the United States who were provided notice that their personal information was involved in the Data Incident.” That is about 52,714 people.
The practical test is the letter. If Autobell notified you about the April 2024 incident, you are in. If you never received a breach letter, you are almost certainly not in the class. Early press coverage described the affected people as current and former employees.
According to ClassAction.org, the online claim form asks for the unique ID and PIN printed on your settlement notice. If you lost it, contact RG/2 Claims at (877) 979-7115 or AutobellDataSettlement@rg2claims.com.
How Much the Autobell Settlement Pays
Option A — $45 flat. No receipts and no explanation needed.
Option B — documented losses, up to $5,000. This covers bank and card fees, replacing your ID, credit reports and monitoring you paid for, and losses from identity theft or fraud. You need third-party proof, such as receipts or bank statements. Your own notes alone are not enough. Within this $5,000 cap, you can also claim up to four hours of lost time at $25 an hour, backed by a sworn statement.
Credit monitoring. Two years of three-bureau monitoring, with identity theft insurance and dark-web scanning.
If you have no paperwork, Option A is the realistic choice. Only pick Option B if your documented costs are clearly more than $45. Choosing B means you give up the $45. Use our data breach settlement calculator to compare.
Autobell Data Breach Timeline
April 1–7, 2024 — The Cyberattack
A targeted attack reaches Autobell’s systems. Files with names and Social Security numbers are accessed. Notice later goes to about 52,714 people.
August–December 2024 — Two Federal Suits
Pauken (3:24-cv-00959) is filed in the Western District of North Carolina on August 21, 2024, and Joe (3:24-cv-01067) follows in December. Judge Max Cogburn Jr. consolidates them on December 31, 2024.
July 22, 2025 — Case Survives Dismissal
The federal court denies most of Autobell’s motion to dismiss. Only the state unfair-trade-practices claim is dismissed.
February–March 2026 — Moved to State Court and Settled
After mediation, the case is refiled in Mecklenburg County Superior Court on February 2, 2026. The settlement agreement is dated March 14, 2026.
October 13, 2026 — Opt-Out and Objection Deadline Passed
The last day to exclude yourself or object. Everyone who did not opt out is bound by the settlement.
November 9 and 12, 2026 — Hearing, Then Claims Close
The final approval hearing is November 9, 2026, and claims close November 12, 2026. Payments follow only after approval and any appeals.
Three Things to Watch For
This settlement involves Social Security numbers and a short window before the claim deadline. Watch for these:
“Kroll” emails about the Autobell settlement
Searches for this case often show Kroll, which runs other breach settlements such as AT&T. The Autobell administrator is RG/2 Claims Administration. Its email ends in @rg2claims.com and its phone number is (877) 979-7115. A message from anyone else about Autobell deserves suspicion.
Requests for your full Social Security number
To file, you need the ID and PIN from your notice, not your Social Security number on an unknown website. File only at AutobellDataSettlement.com. Lookalike claim pages that ask for your SSN are collecting data.
Fees to “speed up” your $45
Filing is free. Autobell pays the administrator and the lawyers separately. Nobody can pay you before final approval and the end of any appeals, so an offer of early payment for a fee is a scam.
Autobell Data Settlement — Questions People Actually Ask
Short answers to the questions people ask most about this case.
What is the Autobell data settlement amount?
There is no single fund total. Each claimant chooses either $45 flat or reimbursement of documented losses up to $5,000, which can include up to four hours of time at $25 an hour. Everyone can also add two years of credit monitoring. Fees of up to $350,000 are requested on top of that, paid by Autobell.
How much money do you get from a data breach settlement?
It depends on the settlement. In this one, most people without receipts get $45, and people with documented losses get up to $5,000. For other cases, our payout calculator shows how claim rates and fees change per-person amounts.
Is the Autobell settlement letter or email legitimate?
The real settlement is Pauken v. Autobell Car Wash, LLC, File No. 26CV006404-590, administered by RG/2 Claims Administration. The official site is AutobellDataSettlement.com and the toll-free line is (877) 979-7115. If a notice uses that information and doesn’t ask for a fee, it is consistent with the real settlement.
What is the deadline to file an Autobell claim?
November 12, 2026, online or postmarked by that date. The opt-out and objection deadline was October 13, 2026 and has passed.
I washed my car at Autobell. Am I included?
Only if you received a notice that your information was involved in the April 2024 incident. The class covers about 52,714 notified people, and early reporting described them as current and former employees. Being a customer alone does not put you in the class.
When will Autobell settlement payments be sent?
Not before the final approval hearing on November 9, 2026. Payments go out only after the court grants final approval and any appeals are resolved. After that point, the agreement gives Autobell ten days to fund the administrator.
How do I contact the settlement administrator — is it Kroll?
No, it isn’t Kroll. The administrator is RG/2 Claims Administration LLC. Email AutobellDataSettlement@rg2claims.com, call (877) 979-7115, or write to Autobell Data Incident Settlement, c/o RG/2 Claims Administration LLC, P.O. Box 59479, Philadelphia, PA. Kroll runs other settlements, such as the AT&T data breach settlement.
Does this page cover the Capital One settlement?
No. Autobell is a separate North Carolina state-court case with its own class. For Capital One, see our Capital One data breach settlement page.
About This Information
- Editorially Reviewed — Content reviewed for accuracy using published legal research, government data, and verified court records. See our methodology. Reviewed by Leonard Goldberg, Editor · Last updated
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This page is for general information only and is not legal advice. Lawsuit status, eligibility, and compensation can change. Settlement Insight is not a law firm and does not represent any party. Consult a licensed attorney about your specific situation.
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