CSC ServiceWorks Data Breach Settlement: Claims Are Closed
A months-long breach announced in August 2024 led to a settlement paying up to $5,000 in documented losses. The claim window closed on 2 July 2026 and the approval hearing followed on 28 July.
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Reviewed by Leonard Goldberg, Editor · Last updated
What the Case Was About
CSC ServiceWorks — the laundry and air-vending services company whose machines operate in apartment buildings, universities and laundromats nationwide — announced a data breach in August 2024. The class action described a months-long intrusion and alleged the company failed to protect the personally identifiable information in its systems. The settlement covers consumers whose information was compromised in that breach. CSC ServiceWorks did not admit wrongdoing.
Case Details
Timely claimants could receive up to $5,000 for documented losses, including up to four hours of lost time at $25 per hour and reimbursement of bank fees, communication charges, travel expenses and credit-related costs. All class members were eligible for two years of free credit monitoring and identity theft protection through IDX, with one-bureau monitoring and $1 million in identity theft and fraud insurance. Exclusions and objections were due 2 June 2026, claims 2 July 2026, and the final approval hearing was held 28 July 2026.
Status as of 24 August 2026
If You Missed the Deadline
The 2 July 2026 deadline has passed and late claims are not accepted. The lost-time provision in this settlement is worth noting for future reference: many breach settlements pay for time spent dealing with the consequences (here up to four hours at $25/hour), and people routinely leave that money unclaimed because they do not think of their own hours as a documented loss. For this case, the remaining useful steps are free credit freezes and reviewing statements.
What Filed Claimants Should Expect
The Case, Step by Step
- 1
Through August 2024 — the intrusion
A months-long unauthorized access to CSC ServiceWorks systems exposes personally identifiable information; the breach is announced in August 2024.
- 2
Litigation
A class action alleges CSC ServiceWorks failed to implement reasonable safeguards for the information in its care.
- 3
2 June 2026 — exclusion and objection deadline
The last day for class members to opt out of the settlement or object to its terms.
- 4
2 July 2026 — claims close
The claim filing deadline passes. Late submissions are not accepted.
- 5
28 July 2026 — final approval hearing
The court hears final approval. Distribution follows approval becoming effective and the resolution of any appeals.
Three Things to Ignore
A closed claim window with payments still pending is standard territory for impostors.
“File your CSC ServiceWorks claim now”
The deadline was 2 July 2026 and late claims are not accepted. Any page inviting a claim today describes a process that no longer exists.
A fee to release or track your payment
Court-appointed administrators never charge class members to check a claim or receive payment. Every such request is fraud.
Calls asking you to confirm bank details
The stolen data is what makes these calls sound credible. Administrators communicate through the official settlement website and mail, not unsolicited calls.
Common Questions
Can I still file a claim?
No. The deadline was 2 July 2026 and the settlement does not accept late claims.
What did the settlement pay?
Up to $5,000 for documented losses — including up to four hours of lost time at $25 per hour, bank fees, communication charges, travel and credit-related costs — plus two years of IDX credit monitoring and identity theft protection.
What is a “lost time” claim?
Compensation for hours you spent dealing with the breach — freezing credit, calling banks, replacing documents. Many settlements include it, and many claimants overlook it because they do not think of their own time as a reimbursable loss.
Why would a laundry services company have my data?
CSC ServiceWorks operates payment systems for laundry and vending machines in residential buildings, universities and laundromats, which involves handling customer payment and account information.
When will payments arrive?
After the 28 July 2026 approval becomes effective and any appeals resolve, then claim validation. Late 2026 into 2027 is realistic.
Did CSC ServiceWorks admit fault?
No. The company settled without admitting wrongdoing, which is standard.
How do I verify this page?
Through the official settlement website named in your notice and the court docket. Details reflect what we could confirm as of 24 August 2026.
Separate from this case: were you injured in the last 2 years?
Class-action payouts are fixed amounts through an administrator. A personal injury claim is a different case — and often worth far more. Free estimate, no obligation.