Coast Dental Lawsuit: Text Message Settlement Pays Up to $59 or a $99 Voucher
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The Coast Dental lawsuit in the news is a settled class action over appointment-reminder texts and calls that kept coming after people replied “STOP.” Coast Dental Services agreed to make up to $3,840,664 available. If you qualify, you can claim up to $59 in cash or a voucher of up to $99 toward an electronic toothbrush. Claims must be postmarked or filed online by December 24, 2026. Coast Dental denies wrongdoing.
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Reviewed by Leonard Goldberg, Editor · Last updated
What the Coast Dental Class Action Says Happened
The lawsuit alleges that Coast Dental Services, LLC, a dental group based in Tampa, Florida, sent marketing texts and calls to people who had already asked it to stop. That would violate the federal Telephone Consumer Protection Act (TCPA) and the Florida Telephone Solicitation Act (FTSA).
According to the complaint, the plaintiff replied “stop” to a visit-reminder text on December 11, 2024. He then received more “recall” texts on December 12, 2024, January 13, 2025, January 21, 2025, February 23, 2025 and April 13, 2025, plus phone calls about a visit he was supposedly due for. The complaint also lists at least five earlier federal suits against Coast Dental in the Middle District of Florida from 2022 and 2023 over unwanted texts and ignored stop requests, including No. 8:23-cv-01519.
Coast Dental denies the allegations and any wrongdoing. The court has not decided who is right.
Case Details
The case is Chaviano v. Coast Dental Services, LLC, No. 2026-013610-CA-01, in the Circuit Court of the Eleventh Judicial Circuit in and for Miami-Dade County, Florida. Judge Javier A. Enriquez presides. This is a Florida state court, not a federal court. The complaint was e-filed on July 6, 2026. It refers to an earlier federal action by the same plaintiff, but the settlement runs through the state court.
On August 31, 2026, the court entered an agreed order that preliminarily approved the settlement and certified the class for settlement purposes. The court-appointed administrator is Analytics Consulting LLC. The official website is cdstcpasettlement.com.
Status: Settlement Open for Claims Until December 24, 2026
October 30, 2026: the postmark deadline to opt out or object.
December 9, 2026, 10:30 a.m.: the final approval hearing, held over Zoom. The court can move this date without further notice.
December 24, 2026: the postmark deadline for claim forms.
Payments go out within 60 days after the settlement’s Effective Date. That date comes only after final approval and after any appeals are resolved. No payment date can be promised before then.
Don't miss the claim deadline
Claims are due by December 24, 2026. We'll email you 7 days and 1 day before the deadline.
Who Can Claim From the Coast Dental Settlement
You are in the class if, within the four years before the case was filed, you:
1. received more than one text or call from Coast Dental within any 12-month period,
2. reminding you or encouraging you to schedule an appointment,
3. on your cell phone,
4. after you had replied “stop” or a similar opt-out to a Coast Dental text.
Coast Dental’s own records identify approximately 24,308 people as class members. If you are one of them, the administrator should have sent you a postcard or email notice with a claim number and PIN for the online form. Not sure? Call the administrator at 866-969-1557. Coast Dental, its affiliates and employees, and their families are excluded.
How Much the Coast Dental Settlement Pays
Cash: up to $59, paid by check.
Voucher: up to $99, usable only to buy an electronic toothbrush from Coast Dental.
These are maximums. The final amounts are pro rata shares after attorneys’ fees and expenses (Class Counsel plan to request up to 11.2% of the fund), administration costs and a service award of up to $7,500 to the plaintiff. Under the agreement, $1,434,172 is set aside for cash claims and $2,406,492 for voucher claims.
One detail matters: any money not claimed, and any uncashed check, stays with Coast Dental. The $3,840,664 is a ceiling on what Coast Dental could pay, not money that will all be paid out. If you qualify, the only way to get anything is to file a claim. Coast Dental also agreed to adopt policies to comply with the telemarketing laws.
Coast Dental Lawsuit Timeline
- 1
December 11, 2024 — A Stop Reply
According to the complaint, the plaintiff replied “stop” to a Coast Dental visit-reminder text.
- 2
December 2024 to April 2025 — The Texts Continue
The complaint alleges more recall texts on December 12, 2024, January 13, January 21, February 23 and April 13, 2025, plus calls.
- 3
July 6, 2026 — State Class Action Filed
Chaviano v. Coast Dental Services, LLC is filed in Miami-Dade circuit court under the TCPA and FTSA.
- 4
August 31, 2026 — Preliminary Approval
Judge Javier A. Enriquez preliminarily approves the up-to-$3,840,664 settlement and certifies the settlement class.
- 5
October 30, 2026 — Opt-Out and Objection Deadline
This is the postmark deadline for opting out or objecting. Opt-out requests must be signed letters sent by mail.
- 6
December 9 and 24, 2026 — Hearing, Then Claim Deadline
The final approval hearing is set for December 9, 2026, and claim forms must be postmarked or filed online by December 24, 2026.
Is the Coast Dental Settlement Notice Real?
The notice is real if it points to the official administrator. Here is how to check, and what to watch for:
Lookalike claim sites
The only official sites are cdstcpasettlement.com and its claim portal at chavianocoastdentalservices.claims-administrator.com. The administrator is Analytics Consulting LLC, PO Box 2009, Chanhassen, MN 55317-2009, phone 866-969-1557. A different address or phone number is a red flag.
Requests for fees, card numbers or your Social Security number
The claim form asks for the phone number that got the texts, your contact details and your payout choice. Filing is free. Nobody legitimate charges a fee to process a Coast Dental claim or asks for bank or card details to “release” a $59 check.
A text about a texting settlement
Notices go out by postcard and email. Be wary of a text with a short link that asks you to “verify” your claim. Do not click it. Type the official address into your browser yourself.
Coast Dental Lawsuit — Questions People Actually Ask
What is the Coast Dental lawsuit about?
It is a class action alleging that Coast Dental Services kept sending appointment-reminder texts and calls after people replied “stop,” in violation of the TCPA and the Florida Telephone Solicitation Act. Coast Dental denies wrongdoing but agreed to settle.
Is there a Coast Dental settlement I can claim?
Yes. The settlement in Chaviano v. Coast Dental Services, LLC, No. 2026-013610-CA-01, is open for claims. File online through the official settlement website or mail a claim form postmarked by December 24, 2026.
How much will I get?
Up to $59 in cash or up to $99 as a voucher toward an electronic toothbrush from Coast Dental. You choose one. The real amount may be lower after fees and costs. Unclaimed money goes back to Coast Dental, not to other claimants.
When will the Coast Dental settlement pay?
Not before final approval. The hearing is December 9, 2026. Checks go out within 60 days after the Effective Date, which comes after final approval and any appeals.
I got Coast Dental texts but never replied STOP. Am I included?
No. The class covers people who received more than one appointment text or call within any 12-month period after replying “stop” or a similar opt-out. Ordinary reminders you never objected to are not covered.
Should I take the cash or the voucher?
The voucher has a higher maximum, but it can only be used for an electronic toothbrush sold by Coast Dental. If you are not a current patient, or would not buy one there, the cash option of up to $59 is the one you can actually use.
What if I do nothing?
You get no payment, and you still give up your right to sue Coast Dental over these texts and calls. To keep that right, you must opt out by mail, postmarked no later than October 30, 2026.
Is this the same as the Aspen Dental settlement?
No. Coast Dental and Aspen Dental are different companies with separate cases. See our Aspen Dental lawsuit page for that one. Other open cases are listed on our open class action settlements page.
Separate from this case: were you injured in the last 2 years?
Class-action payouts are fixed amounts through an administrator. A personal injury claim is a different case — and often worth far more. Free estimate, no obligation.
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