StubHub Lawsuit: World Cup Tickets, Hidden Fees and the IPO Case
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The StubHub lawsuit in the news is a proposed class action filed June 30, 2026 by World Cup fans who say they paid for tickets that never arrived. It has no settlement and no claim form. Separately, StubHub agreed on April 9, 2026 to pay $10 million to settle FTC fee charges — refunds go automatically to people who bought U.S. live-event tickets between May 12 and 14, 2025. There is no claim form for that either.
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Reviewed by Leonard Goldberg, Editor · Last updated
What the Lawsuits Say
Several different cases run under the name “StubHub lawsuit”. The one driving searches is the World Cup ticket class action. The complaint alleges StubHub sold World Cup tickets it did not have or could not supply, and that it misrepresented its authority to resell them, since FIFA's terms make the FIFA marketplace the only authorized platform. The named plaintiffs say their tickets did not exist, were revoked or were erased, leaving them with travel costs. They plead the Magnuson-Moss Warranty Act, California's Unfair Competition Law, Consumers Legal Remedies Act and False Advertising Law, and conversion.
StubHub's response, per Reuters as reported by Fox: its FanProtect Guarantee “provides replacement tickets or a full refund,” and the problems were “largely driven by problems with the event organizer's own ticketing infrastructure.”
The FTC case was about price display. The FTC alleged that in mid-May 2025, right after its Fees Rule took effect on May 12, 2025, StubHub showed ticket prices without mandatory fees in the first three pricing displays — including high-demand NFL tickets around the schedule release on May 14, 2025. StubHub settled without the case going to trial.
Case Details
World Cup tickets: Moghal, et al. v. StubHub Inc., No. 1:26-cv-05569, U.S. District Court for the Southern District of New York, filed June 30, 2026. It seeks roughly $5 million for a nationwide class and a California subclass.
FTC fee case: FTC v. StubHub Holdings, Inc., filed with a stipulated final order in the Southern District of New York. Details are on the FTC press release.
Investor case: Salabaj v. StubHub Holdings, Inc., No. 1:25-cv-09776-JMF (S.D.N.Y.), filed November 24, 2025 under Sections 11, 12(a)(2) and 15 of the Securities Act of 1933 over the September 2025 IPO.
Pandemic refunds: In re StubHub Refund Litigation, No. 20-md-02951-HSG, Northern District of California.
StubHub also faces state actions over its pricing display: a D.C. Attorney General complaint served August 1, 2024, and a Pennsylvania case brought by the Monroe County District Attorney on April 2, 2025, which the state Attorney General joined.
Status: Several Cases, One Refund Program
World Cup class action: pending, no class certified, no settlement, no claim form, no deadline. We found no ruling reported since the July 2026 filing coverage.
FTC refunds: the FTC’s announced stipulated order calls for StubHub to refund eligible buyers within 90 days of the order date — automatically, with no claim form. The FTC said eligible buyers would get an email from StubHub. StubHub's 10-Q shows $0.3 million of the $10.0 million still accrued as of June 30, 2026.
Investor suit: after StubHub moved to dismiss on June 5, 2026, plaintiffs filed a second amended complaint on June 26, 2026. StubHub said it intends to move to dismiss again. No settlement.
Pandemic refund MDL: per Mealey's, the court granted StubHub summary judgment on the three remaining California claims for injunctive relief or restitution (order dated February 5, 2026), and on August 11, 2026 sent the remaining damages claims to arbitration. No class payout has come out of it.
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Who Is Affected by Each Case
World Cup buyers: the proposed class is U.S. consumers who bought World Cup tickets through StubHub and did not receive them as promised. Nobody needs to sign up; if a class is certified or a settlement is reached, notice goes out by court order.
FTC refund: you are covered if you bought tickets for a live event in the U.S. on StubHub between May 12 and 14, 2025. The FTC described two groups: buyers who saw no total price on the first pricing display, and everyone else who bought in that window. You do not file anything; refunds of certain fees are automatic.
Investors: the securities class covers people who bought StubHub stock issued in or traceable to the September 2025 IPO. Ticket buyers are not part of it.
Pandemic refunds: StubHub's own filings say that in May 2021 it let buyers who had been defaulted to a 120% credit choose a 100% cash refund instead, refunding $103.4 million in the second quarter of 2021.
What Anyone Can Actually Get
World Cup suit: no settlement, no fund, no claim form. The roughly $5 million figure is what the complaint seeks across the whole class, not an amount anyone has been awarded. If your tickets failed, the FanProtect Guarantee claim with StubHub directly is a separate, faster route than the lawsuit.
Investor and refund MDL cases: no settlement, no fund, no claim form.
StubHub Lawsuit Timeline
- 1
May 2021 — Pandemic Credits Turned Into Cash
Under its Make it Whole program, StubHub lets buyers defaulted to a 120% credit take a 100% cash refund instead and refunds $103.4 million that quarter.
- 2
May 12–14, 2025 — The FTC Fee Window
The FTC's Fees Rule takes effect May 12, 2025. The FTC later alleges StubHub's first three pricing displays left out the total price during these days.
- 3
November 24, 2025 — Investor Suit Filed
Salabaj v. StubHub Holdings, No. 1:25-cv-09776-JMF, challenges the September 2025 IPO disclosures in the Southern District of New York.
- 4
April 9, 2026 — $10 Million FTC Settlement
StubHub agrees to pay $10 million and to show total prices up front. Eligible buyers are refunded automatically; there is no claim form.
- 5
June 30, 2026 — World Cup Class Action
World Cup fans file Moghal v. StubHub, No. 1:26-cv-05569, in Manhattan federal court, alleging tickets that never arrived.
- 6
August 11, 2026 — Refund MDL Sent to Arbitration
Per Mealey's, the court sends the remaining damages claims in the pandemic refund MDL to arbitration, months after granting StubHub summary judgment on the rest.
Three Things to Watch For
A real refund program and a viral World Cup lawsuit are an easy cover story for imposters:
“Confirm your card to receive your StubHub refund”
The FTC said fee refunds are automatic. A genuine StubHub refund email does not need your full card number or password. Log in through the StubHub site or app yourself rather than clicking a link.
“Join the World Cup class action” sign-up pages
The World Cup case has no settlement and no claim form. A page asking for your ticket order, ID or bank details to “secure your payout” is collecting data, not filing a claim.
Fake StubHub support numbers and login alerts
Thieves have taken over StubHub accounts before using passwords stolen elsewhere. Get support numbers only from StubHub's own site, use a unique password, and turn on two-step login.
StubHub Lawsuit — Questions People Actually Ask
What is the StubHub class action lawsuit about?
The case in the news is Moghal v. StubHub, filed June 30, 2026 in the Southern District of New York. It alleges StubHub sold World Cup tickets it could not deliver or was not authorized to resell. StubHub says its FanProtect Guarantee covers replacement tickets or refunds.
Is there a StubHub settlement I can file a claim for?
No class action claim form exists as of October 2026. The only payout is the $10 million FTC fee refund, and it is automatic for people who bought U.S. live-event tickets between May 12 and 14, 2025 — no form needed.
How do I know if I get the FTC refund?
Check whether you bought tickets for a U.S. live event on StubHub between May 12 and 14, 2025. The FTC said eligible buyers get an email from StubHub with a phone number and website, and refunds of certain fees are automatic. Check the email address you used for that purchase.
Was there a StubHub data breach?
We found no StubHub data breach lawsuit and no data breach settlement. The best-known incident dates from 2014, when prosecutors charged a ring that took over more than 1,000 StubHub accounts. StubHub said the thieves used passwords stolen from other sites, not a break-in to its systems, and refunded affected customers.
I never got my World Cup tickets. What should I do?
Ask StubHub for a refund or replacement under the FanProtect Guarantee and keep your order confirmation, the cancellation notice and receipts for travel costs. The lawsuit is at an early stage and may take a long time; it does not stop you from asking StubHub directly.
What about the StubHub IPO lawsuit?
That is an investor case, Salabaj v. StubHub Holdings, No. 1:25-cv-09776-JMF. It alleges the IPO documents were misleading about the original issuance market, advertising growth and free cash flow. StubHub denies the claims. As of its June 30, 2026 quarterly report, it planned to move to dismiss the second amended complaint.
What happened to the pandemic refund lawsuit against StubHub?
In re StubHub Refund Litigation, No. 20-md-02951-HSG, went largely StubHub's way in 2026: summary judgment on the remaining California claims, and on August 11, 2026 the remaining damages claims were sent to arbitration. StubHub had already offered cash refunds in May 2021.
Are other StubHub settlements coming?
StubHub's 10-Q lists state pricing cases still open. In Pennsylvania, the Attorney General proposed a settlement including restitution on May 5, 2026. In D.C., StubHub had accrued $8.0 million as of June 30, 2026. Neither has an announced claims process. For live-event fee cases you can claim in, see open class action settlements.
Separate from this case: were you injured in the last 2 years?
Class-action payouts are fixed amounts through an administrator. A personal injury claim is a different case — and often worth far more. Free estimate, no obligation.
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