The “Service Spot” Settlement Email Is Real. It Is About the Reservation Fee ParkOn.com and CheapAirportParking.org Added at Checkout — $500,000 for About 200,000 Californians Who Paid Roughly $1.2 Million in Fees. Claims Close December 17.

If you lived in California and booked parking on ParkOn.com or CheapAirportParking.org between July 1, 2024 and June 9, 2025, and a mandatory “Reservation Fee” was added at checkout, you can claim a share of a $500,000 fund by December 17, 2026: online at ServiceSpotSettlement.com with the Unique ID and PIN from your notice, by 11:59 p.m. Eastern time, or on the paper claim form, postmarked by that date. Nothing to upload: your share is to be calculated from the fees the companies’ records show you paid. Note that the claim deadline falls after the final approval hearing on November 2 — the court set it at 45 days after the hearing. If you do nothing, you get nothing and are still bound by the release.

What the case is about. According to the plaintiffs’ fee motion, the fees “were neither a fee for shipping or a government tax but were tacked onto the transaction at the checkout page and inconspicuously presented to consumers under a tab titled either ‘Taxes and Fees’ or ‘Taxes and Airport Fees.’” California Civil Code section 1770(a)(29)(A) prohibits “[a]dvertising, displaying, or offering a price for a good or service that does not include all mandatory fees or charges” other than government taxes or fees and shipping. The California Attorney General summarizes: “Beginning July 1, 2024, the ‘Honest Pricing Law’ or ‘Hidden Fees Statute,’ SB 478 … makes it illegal for most businesses to advertise or list a price for a good or service that does not include all required fees or charges other than certain government taxes and shipping costs.” The class period starts the day the law took effect; the plaintiffs also sued under the Unfair Competition Law. The posted papers do not give the size of a single fee — class counsel put likely damages per person at “about $6-10” — or say what changed on June 9, 2025.

Service Spot and TripGate deny that they violated any law. Class counsel expected them to contest “whether the Reservation Fees are prohibited by the statute and whether Defendants’ Websites provided adequate notice of the Fees”; with the law so new, the fee motion says, “issues concerning what constitutes a ‘mandatory fee’ and sufficient notice remain uncertain.”

How it got here. Shamar Jasher sent Service Spot a demand letter about parkon.com on March 24, 2025 and sued in federal court in Sacramento on April 25, 2025 (No. 2:25-cv-01203, E.D. Cal.). Around May 1, Jackie Mutschler sent TripGate a demand letter about cheapairportparking.org. “Upon learning of the relationship between Defendants,” the sides negotiated one settlement for both sites and signed a binding term sheet on August 26, 2025. The federal case was voluntarily dismissed on August 28; on September 9, 2025 the two plaintiffs refiled in Miami-Dade County. The agreement was executed on November 18, 2025, and Judge Rebull granted preliminary approval on February 19, 2026, with an amended order on February 26.

Searches such as “service spot settlement legit” and “service spot settlement reddit” are understandable. Three things about this notice look strange; each has an explanation in the court file.

• The name. People booked with ParkOn or CheapAirportParking, not “Service Spot.” Per the agreement, Service Spot, LLC is the company behind parkon.com and TripGate LLC the company behind cheapairportparking.org.
• A Florida court for Californians. Class counsel’s declaration says Service Spot “maintained that venue was proper in this Court as its principle place of business is in Miami Beach, Florida. TripGate LLC likewise maintains its principle place of business in Miami Beach, Florida.” The agreement is governed by California law.
• Dates already past. The website still lists May 4, 2026 for opting out and objecting; its FAQ now says “The deadline to file an opt-out passed on May 4, 2026.”

What checks out. The February 26 order: “Epiq shall serve as the Settlement Administrator.” A registry lookup on September 27, 2026 showed servicespotsettlement.com created February 26, 2026, registrant organization “Epiq Systems, Inc”. The court-approved email template names the sender SettlementAdministrator@servicespotsettlement.com and the subject “Legal Notice of Class Action Settlement”, cites Case No. 2025-017619-CA-01 and says: “Our Records Indicate You Made a Booking on Parkon.com and/or Cheapairportparking.org Between July 1, 2024 and June 9, 2025 and Paid a Mandatory Reservation Fee …” That is the template; we have not seen an email as sent. The login help says a genuine notice carries “a 10-character alphanumeric ‘Unique ID’ and a 4-digit ‘PIN’”. Contacts on the notice and website: 1-877-239-2387 (recorded information only), info@ServiceSpotSettlement.com, Service Spot Settlement, Settlement Administrator, P.O. Box 2110, Portland, OR; class counsel Philip L. Fraietta, Bursor & Fisher, P.A., 1-646-837-7150. The claim form asks for name, address, email, the Unique ID, one payment choice and a signature — no Social Security number, card number, bank login or fee.

Typos in the genuine papers. The website and notice cite “Cal. Civ. Code § 1700(a)(29)(A)”; the law is section 1770, which the same notice gets right later. One bullet says “CheapAirportParking.com” instead of .org. P.O. Box 2110 appears with three ZIP extensions: 97208-2110 (contact page), -2119 (notice) and -2210 (claim form). The claim page mentions a “Postcard Notice that you received in the mail”, while its pop-up and the agreement describe an email notice. Real notices contain errors like these; they are not proof of fraud, but they are a reason to type ServiceSpotSettlement.com yourself and to ignore anyone who asks for money or banking passwords.

No email? The administrator approves a claim “by determining if the Person is on the Class List”, which the companies built from their records with names, email and postal addresses and the fees each person paid. If you paid the fee in the class period but have no notice, the website says to call 1-877-239-2387 or write to P.O. Box 2110, Portland, OR 97208-2110. A claim from someone not on the list can be rejected.

There is a single cash benefit, and it is proportional: “a pro rata share of the settlement, which will be based on the total amount of Reservation Fees you paid.” The agreement divides each claimant’s fees by a total and multiplies the result by the money available, so someone who paid three times the fees gets three times the payment. The amounts come from the class list, which had to include “the total amount of Out-of-Pocket Fees paid by each Settlement Class Member, to the extent available.” You sign one attestation under penalty of perjury — that you, “while a resident of California, made a reservation through parkon.com or cheapairportparking.org and paid a mandatory ‘Reservation Fee’ at checkout” in the class period — and claims “may be subject to audit, verification, and Court review.”

You choose PayPal, Venmo, Zelle or a paper check; pick more than one and you get a check. Checks expire after 180 days. Money not collected within 180 days goes to Legal Services of Greater Miami, Inc., the charitable (cy pres) recipient named in the agreement, and no part of the fund returns to Service Spot or TripGate unless the settlement is terminated.

The promise about the future. The companies represented “that they will clearly and conspicuously disclose the Reservation Fee to the consumer with the advertised prices presented to a consumer in the first instance on their Websites” unless the Honest Pricing Law is amended, repealed or invalidated. Class counsel’s declaration words it as an agreement “to not reinstate the Service Fee” unless disclosed up front — which suggests the fee is not charged now, but the papers do not say whether or when it was dropped.

What you give up. Everyone who did not opt out by May 4, 2026 releases claims “relating in any way to or connected with the alleged collection of a mandatory ‘Reservation Fee’” on the two websites from July 1, 2024 to June 9, 2025, including under the Honest Pricing Law and the Unfair Competition Law — whether or not they file. This release also reaches unknown claims: class members waive section 1542 of the California Civil Code. With the opt-out deadline passed, it will bind everyone who stayed in if the court approves the deal.

The requested deductions: $165,000 in attorneys’ fees, costs and expenses — 33% of the fund, including $1,433.87 in expenses — and $5,000 for each of the two class representatives, filed April 20, 2026; the companies do not oppose it. Epiq’s administration costs also come out of the fund; none of the posted papers states them. That leaves at most $325,000 for claimants before administration.

The companies represented that they “collected approximately $1,200,000 in Reservation Fees from California residents” in the class period, and class counsel reports a class of “approximately 200,000 members.” By our count, the fund equals about 42% of those fees, $325,000 about 27%, and the average class member paid about $6.

The open question. The agreement multiplies each claimant’s percentage by the “Available Settlement Fund”, a term it never defines, and defines the total as fees “paid to Defendants collectively by every Settlement Class Member” — the whole class, not just those who file. Read word for word, a claimant would get at most about 27 cents per dollar of fees however few people claim, and the agreement’s only rule for leftover money is that “any unclaimed funds” go to the cy pres recipient. The other possible reading splits the net fund by the fees of claimants only, so shares grow when fewer people file. The posted papers do not say which method Epiq will use.

Our arithmetic: $500,000 minus $165,000 and $10,000, divided by $1.2 million or by the claimants’ fees, assuming claimants paid the class-average fee. All figures are upper bounds until administration costs are known. The motion for final approval, due by October 16, 2026, may show the claims count and the method; the notice also invites questions to class counsel at 1-646-837-7150 about how many claims have come in.

As of September 27, 2026, the claim deadline is the only deadline still open.

When money could move. Decided: preliminary approval, notice and deadlines. Not decided: final approval, fees and service awards. The notice says approved claimants “will receive their payment within 28 days after December 17, 2026” — by January 14, 2027 by our count. The agreement’s own clock, “within sixty (60) days of entry of the final order and judgment”, would point to about January 1, 2027 if judgment is entered on the hearing day, and later if it is entered later; the notice’s January 14, 2027 is the later date unless the judgment comes after mid-November. Both assume no appeal, and the papers give no timeline for one.

Not the same case. Another parking-reservation company settled a similar Honest Pricing Law case for California residents in Illinois: Marcotte v. CAVU eCommerce (AMER) LLC, No. 2025-CH-06466, Circuit Court of Cook County. According to class counsel’s declaration here, that court approved a $425,000 settlement over the defendant’s fees on its parking reservation websites and granted final approval on December 1, 2025. Different company, fund and websites: a ParkOn or CheapAirportParking claim does not count there. The Raging Waters processing-fee settlement and other junk-fee cases are separate too.

Administrator: Epiq — ServiceSpotSettlement.com, 1-877-239-2387, info@ServiceSpotSettlement.com, P.O. Box 2110, Portland, OR 97208-2110. Class counsel: Philip L. Fraietta, Bursor & Fisher, P.A., 1-646-837-7150.