Epiq Class Action & Claims Solutions: “c/o Epiq,” P.O. Box, Portland, OR — Is That Letter Legit?
If a letter or postcard addressed “c/o Epiq” with a Portland, Oregon P.O. Box showed up in your mailbox, the company itself is real — Epiq Class Action & Claims Solutions, Inc. runs its class-action operation out of Beaverton, Oregon, and courts nationwide appoint it to administer settlements, from the Estée Lauder securities case to the Capital One data breach settlement. But Epiq signs letters for many different cases, each with its own P.O. Box, deadline and hotline — so the right move is to verify the specific case named on your notice, not just the sender’s name.
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Reviewed by Leonard Goldberg, Editor · Last updated
What Is Epiq Class Action & Claims Solutions?
Epiq Class Action & Claims Solutions, Inc. runs class-action and mass-tort settlement administration under the Epiq name; we could not verify its exact corporate parent. A U.S. Department of Justice announcement names Epiq as the settlement administrator for the $234.3 million Wells Fargo lending-discrimination settlement, and case websites we checked ourselves name Epiq for the Estée Lauder securities settlement and the Capital One data breach settlement. Epiq describes its role this way: “We work with the settling parties, the court, and the class members in a neutral facilitation role to implement administration services based on the negotiated terms of a settlement.” In practice that means Epiq builds the official settlement website, staffs the toll-free hotline, processes claims, and — through its own EpiqPay platform — sends the payments. Epiq describes its class-action administration as operating “under one 98,000-square-foot roof,” and Epiq’s own marketing says “we’ve been doing this for almost 30 years.” (A Better Business Bureau record separately lists a local start date of June 24, 1996 for the Beaverton business — the two figures are not reconciled here.)
Case Details
Epiq’s class-action office is at 10300 SW Allen Blvd., Beaverton, OR 97005. The phone number printed on Epiq’s own Beaverton location page is +1 212 225 9200; a Better Business Bureau record lists (503) 350-5800 as the primary Beaverton line, plus (866) 752-0068, (888) 735-5596, and (855) 951-0807. Epiq’s main site is epiqglobal.com. The office and the mail come from two different cities. Notices go out with case-specific return addresses that read “<Case name> / c/o Epiq / P.O. Box <number> / Portland, OR 972xx-<number>,” and — confusingly — Epiq uses at least two different Portland ZIP codes for different cases. We verified two first-hand:
- Capital One Data Breach Settlement Administrator, P.O. Box 4518, Portland, OR 97208-4518 (from capitalonesettlement.com)
- Estée Lauder Securities Settlement, c/o Epiq, P.O. Box 5983, Portland, OR 97228-5983 (from esteelaudersecuritiessettlement.com)
Why Did I Get a Letter From Epiq?
How to Tell a Real Epiq Notice From a Scam
Five checks: (1) The notice names a specific court case or company (like “Estée Lauder Securities Settlement” or “Capital One Data Breach Settlement”) that you can look up independently — a letter that only says “you may be owed money” with no case name is a red flag. (2) The website it names matches a case-specific domain (like esteelaudersecuritiessettlement.com or capitalonesettlement.com), not epiqglobal.com itself — Epiq’s corporate site does not run individual claims. (3) Filing or enrolling is free. The Department of Justice was explicit about this on the Wells Fargo case: “borrowers should treat as a scam any mailings or phone calls that tell borrowers they must pay to participate in the settlement.” (4) The return address is a Portland, OR P.O. Box addressed “c/o Epiq” with the case name above it — not a random company name with no case reference. (5) When unsure, don’t click anything in the letter or email: type the settlement website into your browser yourself, or call the toll-free number printed on that official site rather than any number in the message.
How Epiq Actually Pays You
Current Settlements Epiq Is Administering
- 1
Estée Lauder Securities Settlement
In re The Estée Lauder Cos., Inc. Securities Litigation, No. 1:23-cv-10669-AS (S.D.N.Y.), covering the class period February 3, 2022 to February 3, 2025. Official site: esteelaudersecuritiessettlement.com, hotline 1-877-357-1477. Notice went out May 28, 2026; the claim deadline of August 5, 2026 had already passed when we checked on September 2, 2026 — mail with this return address is real, but it is too late to file a new claim.
- 2
Capital One Data Breach Settlement
Capital One Data Breach Class Action Settlement. Official site: capitalonesettlement.com, hotline 1-855-604-1811, call center staffed 6 a.m.–6 p.m. Pacific, Monday–Friday. The claims window closed long ago, but as of our September 2, 2026 check the contact channel is still staffed and the site is still updated — so a letter or follow-up email with this return address can still be genuine correspondence about an existing claim.
- 3
Several more deadlines circulating for fall 2026
A settlement-tracking site (Claim Depot) lists Epiq as administrator on a number of additional cases with 2026 deadlines, including a $117 million pork price-fixing settlement (deadline October 29, 2026), a $120 million NAR homebuyer-commission antitrust settlement (October 27, 2026), a $50 million Disney streaming price-fixing case (September 8, 2026), and data-breach settlements for 700Credit ($17.5 million, September 22, 2026), Doxim ($5.5 million, October 13, 2026), ConnectOnCall ($4,950,000, November 2, 2026), the University of Hawaiʻi ($3.5 million, November 2, 2026), and Wellstar Health System’s tracking-pixel case ($4.25 million, November 10, 2026). We have not independently verified these against each case’s own official settlement website — treat the case name and deadline printed on your own notice as the source of truth, not this list.
- 4
Wells Fargo Lending Discrimination Settlement (2012–2013)
One of Epiq’s earliest documented federal appointments: the Department of Justice named Epiq Class Action & Claims Solutions, Inc. as independent administrator of the $234.3 million lending-discrimination settlement announced July 12, 2012 between the DOJ and Wells Fargo Bank, N.A. The department’s own notice stated that “Epiq’s activities will be overseen by the Department of Justice, and all of Epiq’s costs and expenses will be paid by Wells Fargo” — a useful reminder that in a court-ordered settlement, you are not the one paying Epiq.
- 5
What Epiq Cannot Do
We found no documented controversy or regulatory finding against Epiq in our research, so treat this as general limits rather than a specific incident: a settlement administrator like Epiq cannot decide who is eligible for a settlement, change the payout formula, extend a court-set deadline, or guarantee a specific dollar amount — those terms are set by the settlement agreement and the court, not by Epiq. Epiq also cannot demand payment from a class member for any reason. If a caller or letter claims to be Epiq and asks you to pay, verify, or expedite anything, that instruction did not come from a real settlement administrator.
Scam Alert: Letters and Calls Impersonating Epiq
Because Epiq’s name legitimately appears on so much real settlement mail, it gets borrowed for fraud too. What official sources and other reporting flag:
Demands for payment to “participate”
On the Wells Fargo lending-discrimination settlement (announced July 12, 2012), the Department of Justice was blunt: “Wells Fargo borrowers should treat as a scam any mailings or phone calls that tell borrowers they must pay to participate in the settlement, or any unsolicited contact other than from Epiq or the Department claiming to be related to the lending discrimination settlement.” That statement is specific to the Wells Fargo case, but the principle holds everywhere: no legitimate class-action administrator, Epiq included, ever charges a class member a fee to file, verify, or release a claim.
Contact that has nothing to do with a real case
The same DOJ notice told Wells Fargo borrowers to be wary of “any unsolicited contact other than from Epiq or the Department” and added that identified victims “do not need to retain an attorney in order to participate in the settlement.” If a message pressures you to hire a specific lawyer, pay an upfront retainer, or act before you can verify the case, that is not how a real Epiq notice works.
Epiq’s name used on unrelated phishing
Consumer-guide sites report that Epiq’s name has also been borrowed for phishing unrelated to any real case (for example, mail themed around a “Privacy Solutions ID”) — these are third-party reports, not statements from Epiq itself, but the advice lines up with everything above: verify the URL printed on your paper notice directly in your browser rather than clicking a link in an email or text, and never enter banking details in response to an unsolicited message.
Epiq Class Action & Claims Solutions FAQ
Is Epiq Class Action & Claims Solutions legit?
Yes. Epiq Class Action & Claims Solutions, Inc. is a real, court-appointed settlement administrator — the U.S. Department of Justice named it to run the $234.3 million Wells Fargo lending-discrimination settlement, and its Beaverton, Oregon office currently administers cases like the Estée Lauder securities settlement and the Capital One data breach settlement. The company is real, but so are impersonation scams that borrow its name — verify each specific notice.
Why is Epiq contacting me about a case I never signed up for?
Court-ordered notice works from the defendant’s own records, not from sign-ups. If your data, account, or purchase history is in the records tied to a lawsuit or a company’s breach-notification list, the court requires the administrator to try to reach you — that is the letter, postcard, or email you received.
Why does my notice say a case name instead of “Epiq”?
Because Epiq operates each settlement under the case’s own name. The Better Business Bureau lists Epiq Class Action & Claims Solutions, Inc. under several such names, including “Capital One Data Breach Class Action Settlement,” “Morgan Stanley Data Security Settlement,” “Lithium Batteries Indirect Purchaser Settlement Administrator,” “Payment Card Settlement,” and “Kia Claims Administrator.” The envelope itself usually only prints “c/o Epiq” or “c/o Epiq Class Action” above the case name and P.O. Box — the full corporate name, Epiq Class Action & Claims Solutions, Inc., rarely appears on the mail itself.
How does Epiq pay out settlements?
Through its own EpiqPay platform for cases that use it — Epiq describes EpiqPay as offering “several leading payment network options including Amazon, Mastercard, PayPal and more,” with no app download required, and notes that “EpiqPay only debits the settlement fund once a payee makes a payment selection.” Other cases still use mailed paper checks. Either way, a real payout never asks you to pay anything first.
Is there one phone number for Epiq Class Action & Claims Solutions?
No — like most administrators, Epiq uses a separate toll-free hotline per case, printed on that case’s official settlement website (Estée Lauder: 1-877-357-1477; Capital One: 1-855-604-1811). Epiq’s Beaverton office lists +1 212 225 9200 on its own site, and a Better Business Bureau record separately lists (503) 350-5800, (866) 752-0068, (888) 735-5596, and (855) 951-0807 — but for a specific case, use the hotline printed on that case’s own website, not a general company line.
How do I check my claim status with Epiq?
Go directly to the official website named on your notice — for example esteelaudersecuritiessettlement.com or capitalonesettlement.com — and use the Claim ID or Class Member ID printed in your letter. We could not find a single company-wide claim-status lookup on epiqglobal.com that covers every case; each settlement runs its own site.
I got a check or payment from Epiq I wasn’t expecting — should I use it?
Verify first: match the case name on the check or payment notice to a real, currently open Epiq case (start with the official settlement website named on the notice), and call that case’s own toll-free hotline to confirm before cashing a check or accepting an EpiqPay payment. Counterfeit settlement checks circulate for other administrators’ cases, and there is no evidence that Epiq’s are immune.
What does “c/o Epiq” on a Portland, OR P.O. Box envelope mean?
It means Epiq mailed the letter on behalf of whatever case name appears above it on the return address — the P.O. Box is real, but which case it belongs to matters more than the fact that Epiq sent it. We verified two such addresses first-hand: “Capital One Data Breach Settlement Administrator, P.O. Box 4518, Portland, OR 97208-4518” and “Estée Lauder Securities Settlement, c/o Epiq, P.O. Box 5983, Portland, OR 97228-5983.” Note the two different Portland ZIP codes (97208 and 97228) — Epiq appears to route different cases’ mail through more than one Portland facility. Other Epiq mailings use further Portland, OR post office boxes tied to their own cases; we could not confirm those exact numbers first-hand. The Beaverton, Oregon address is the company's own office; the return addresses we verified on notices are the Portland P.O. boxes, not that street address. If your envelope shows a case name and a Portland P.O. Box “c/o Epiq,” that pattern matches genuine Epiq mail — but always confirm the specific case name independently before treating any claim number or deadline as real.
Separate from this case: were you injured in the last 2 years?
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