Loyola Medicine MyChart Lawsuit: Settled for $2,665,264, Claims Closed
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There was a Loyola Medicine MyChart lawsuit, and it is over. Smith v. Loyola University Medical Center alleged that tracking code on Loyola’s website and patient portal sent patient data to Meta and Google. It settled for $2,665,264, claims closed August 5, 2025, and the judge gave final approval on September 17, 2025. As of October 6, 2026, we found no new tracking lawsuit against Loyola Medicine. What is new: the old myLoyola portal shuts down on October 19, 2026.
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Reviewed by Leonard Goldberg, Editor · Last updated
What the Lawsuit Said Happened
The Loyola Medicine lawsuit was filed by two patients, Kensandra Smith and Mary Ellen Nilles. It alleged that Loyola University Medical Center (LUMC) installed tracking technologies such as the Meta Pixel and Google Analytics on its website and patient portal, and that these tools passed patients’ information to third parties without consent.
The period at issue ran from January 1, 2018 to December 31, 2022. The plaintiffs claimed violations of the federal Electronic Communications Privacy Act, the Illinois Eavesdropping Statute and the Illinois Consumer Fraud Act, plus negligence. LUMC denied wrongdoing, and the court order says the settlement is not an admission of liability.
Case Details
The case started in Cook County Circuit Court (No. 2023CH08410). LUMC moved it to federal court on November 9, 2023, where it became Smith v. Loyola University Medical Center, No. 1:23-cv-15828, U.S. District Court for the Northern District of Illinois, before Judge Jeremy C. Daniel.
On July 9, 2024 the judge let the federal wiretap (ECPA), negligence and Illinois eavesdropping claims go forward and dismissed others. The full docket is on CourtListener.
Status: Settled, Approved, Claims Closed
As of October 6, 2026 there is no open claim window, and we found no newer lawsuit or settlement over tracking on loyolamedicine.org or Loyola’s MyChart. The official settlement website, lumcpixelsettlement.com, no longer loads. We could not confirm from public records when payments went out.
Who Was in the Settlement Class
The court defined the class as “All persons who logged into the LUMC MyChart patient portal account at least once from January 1, 2018 through December 31, 2022.” Only people who filed a claim by August 5, 2025 can be paid. Filing required the claim ID and PIN from the mailed notice.
If you only used Loyola’s website, or only used MyChart after 2022, you were outside this class. The form on this page asks whether you used the website or MyChart, what you did there and when you last used it. That helps us see whether your use falls outside the settled period. It is not a claim.
The current MyChart is new. Loyola Medicine, which includes LUMC, Gottlieb Memorial Hospital and MacNeal Hospital, moved patients from myLoyola to a new MyChart in 2026. Existing myLoyola users keep their username.
What the Settlement Paid
ClaimDepot says payments would be distributed approximately 60 days after final approval and once any appeals are resolved. Money left 150 days after payments go out is shared again if it reaches at least $5 per person. We found no published per-person amount. Loyola also agreed to stop using tracking technologies without prominent disclosures. To see what other hospital cases paid, compare SSM Health, which is closed and paid, and Wellstar, which is still open.
How cases like this one end
Our copy of the federal courts’ own case database covers 111,990 other personal injury casesclosed in U.S. federal district courts between 2015 and 2025, 3.6% of them filed as class actions:
- 39.9% ended in a settlement recorded by the court. Another 13.8% were dismissed voluntarily, which often follows a private settlement — so the real settlement share sits between 39.9% and 53.7%.
- 5.7% were decided on a motion before any trial.
- 1 in 106 reached a trial (0.9%), after a median of 23.9 months.
- Median time from filing to the end of the case: 9 months.
- Only 771 of them (0.7%) record a money award at all; the median of those is $500,000.
These are base rates for this type of case (federal other personal injury cases) — not a prediction about this lawsuit, and not legal advice. Source: Federal Judicial Center, Integrated Database (civil), analysed by Settlement Insight. Cases heard in state courts are not included.
Loyola Medicine Timeline
- 1
October 29–31, 2021 — Employee Email Breach
Someone gets into an LUMC employee email account. 16,934 patients are notified. We found no lawsuit over this incident.
- 2
November 9, 2023 — Pixel Case Moves to Federal Court
LUMC removes the Smith case from Cook County to the Northern District of Illinois, No. 1:23-cv-15828.
- 3
July 9, 2024 — Core Claims Survive
Judge Daniel rejects the motion to dismiss the wiretap, negligence and Illinois eavesdropping claims.
- 4
May 7, 2025 — $2,665,264 Settlement Preliminarily Approved
Verita Global is appointed administrator and starts sending notices on June 6, 2025. Claims and opt-outs are due August 5, 2025.
- 5
September 17, 2025 — Final Approval
The court approves the settlement and dismisses the case with prejudice. Three people opted out and nobody objected.
- 6
October 19, 2026 — myLoyola Portal Closes
Loyola is moving patients to a new MyChart. As of October 6, 2026 we found no new tracking lawsuit or claim deadline.
Three Things to Watch For
A closed settlement and a portal switch at the same time give scammers two easy stories:
“Your Loyola settlement payment is waiting”
Claims closed August 5, 2025 and the official site no longer loads. A message asking for your bank login, Social Security number or a fee to “release” a Loyola payment is not from the administrator.
Fake myLoyola shutdown emails
The myLoyola shutdown on October 19, 2026 is real, which makes it good bait. Type loyolamedicine.org yourself instead of clicking a link in an unexpected email. Loyola keeps your username in the new MyChart, so you never need to “verify” a password by email.
“New Loyola class action, sign up now”
As of October 6, 2026 we found no new tracking case against Loyola Medicine. An ad saying you qualify for a fresh Loyola settlement is likely recruiting clients or collecting your data. Ask for a case number and check it.
Loyola Medicine Lawsuit — Questions People Actually Ask
Is there a Loyola Medicine MyChart lawsuit?
There was. Smith v. Loyola University Medical Center, No. 1:23-cv-15828 in the Northern District of Illinois, alleged that Meta Pixel and Google Analytics on Loyola’s website and portal shared patient data. It settled for $2,665,264 and got final approval on September 17, 2025.
Can I still file a claim?
No. The claim and opt-out deadline was August 5, 2025. As of October 6, 2026 we found no open Loyola claim process.
Who qualified?
Anyone who logged into the LUMC MyChart patient portal at least once from January 1, 2018 through December 31, 2022, and who filed a claim on time.
How much did people get?
Each valid claimant got an equal share of what was left after fees and costs. We found no published per-person figure. If you filed and never got paid, contact class counsel at Almeida Law Group or Jennings & Earley PLLC, since the settlement website no longer loads.
Was there a Loyola Medicine data breach?
Yes, a smaller one. Between October 29 and 31, 2021, an outsider got into an LUMC employee email account, and 16,934 patients were notified. Loyola said it found no evidence of misuse and offered credit and dark web monitoring. We found no class action over it.
I used Loyola’s MyChart after 2022. Am I covered?
Not by this settlement. It only covered logins from 2018 through 2022. Settling also committed Loyola to stop using tracking without prominent disclosures. We found no lawsuit about later use. Our form on this page asks when you last used the site or portal, to help sort this out.
What is changing with myLoyola?
Loyola Medicine has moved to a new MyChart. The old myLoyola portal closes on October 19, 2026. Loyola suggests saving screenshots of anything you want to keep before it closes. This has nothing to do with the lawsuit.
Is Epic or Trinity Health the defendant?
No. The only defendant was Loyola University Medical Center. Trinity Health is Loyola Medicine’s parent company, and MyChart is the portal software, not a party. For more on why hospitals, not MyChart, get sued, see our explainer.
Separate from this case: were you injured in the last 2 years?
Class-action payouts are fixed amounts through an administrator. A personal injury claim is a different case — and often worth far more. Free estimate, no obligation.
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