A Sixth MyChart Settlement Just Opened. Its Class Window Reaches Back to September 2016 — and $618,333 Comes Out of $1.765 Million Before Anyone Is Paid

Four days ago we mapped five separate MyChart-related settlements running on separate clocks, and explained why searching “MyChart lawsuit” plus your state usually returns nothing useful. There is now a sixth, and it surfaced on the class-action wire yesterday.

The case is Singh v. The Moses H. Cone Memorial Hospital Operating Corp., et al., Case No. 1:24-cv-00558, in the United States District Court for the Middle District of North Carolina. Cone Health, the Greensboro-based system named in the case, has agreed to a settlement fund the administrator states plainly:

Cone Health has agreed to provide a Settlement Fund of $1,765,000.00.

The underlying allegation is the same one driving this entire wave: that advertising and analytics tracking technology on the health system's web properties transmitted patient information to third parties. As in every settlement of this type, the agreement resolves the case without any admission or finding of liability.

Most pixel settlements cover two to four years. This one, per the official site, covers anyone who, between September 1, 2016 and November 3, 2022, either “accessed the MyChart patient portal on Defendants' website” or “completed a submission form on Defendants' website.”

Two things follow from that wording, and both cut in the claimant's favor.

First, the window reaches back nearly a decade. If you were a Cone Health patient at any point in that span and logged into the portal even once — to look at a lab result, to message a doctor — you are inside the class period. Most people do not remember portal logins from 2017, which is precisely why long windows produce low claims rates.

Second, the class is not limited to portal users. “Completed a submission form on Defendants' website” sweeps in people who never had a MyChart account at all — anyone who filled out a contact, appointment-request or similar form on the site. That is a meaningfully broader group than the coverage suggests.

On proof: the administrator asks you to affirm that you did one of those two things. There is no requirement to produce login records or screenshots — a distinction worth noting after this week's YouTube TV settlement, where an online claim requires a LoginID and PIN printed on a mailed notice.

The administrator describes the distribution as an equal split rather than a tiered one: amounts will be “equally distributed to all Settlement Class Members,” with the caveat that “the final amount of the payment will depend on the total number of valid claims.” There is no advertised per-person figure, which is more honest than most notices in this category.

What does come off the top is stated. Class counsel “will seek Court approval for attorneys' fees, costs, and expenses not to exceed $613,333.33,” and there is a $5,000.00 service award for the Class Representative. Together that is $618,333.33, or about 35 percent of the fund, leaving roughly $1.147 million before administration costs, which the FAQ does not quantify.

The administrator does not disclose the class size, so nobody can publish a credible per-person estimate today — and you should be skeptical of any site that does. What we can do is show the shape of it. Using that $1.147 million and treating administration as zero (it is not), an equal split works out to roughly $23 if 50,000 people file, $11 if 100,000 do, and under $5 if 250,000 do. Cone Health is a large regional system, so the lower end of that range is the realistic one. This is our arithmetic, not the administrator's.

Every deadline in this case lands on the same day. Claims, requests for exclusion and objections are all due October 5, 2026, with mailed claim forms postmarked by that date. The Final Approval Hearing is November 5, 2026 at 2:00 p.m. Eastern Time. Payment follows final approval and the resolution of any appeals — not the claim deadline.

One recurring confusion is worth repeating, because it is the single biggest reason people conclude they have no claim. Epic Systems, which builds MyChart, is not a defendant in any of these cases. MyChart is the software your hospital licenses; the lawsuits target the individual health systems over the tracking code each one chose to place on its own site. That is why there is no single “MyChart settlement” to join, why the deadlines never line up, and why eligibility depends entirely on which hospital's portal you logged into.

If you were a patient at Cone Health, this is your case, and the date is October 5. If you were a patient somewhere else, this one does not cover you — check the list of the other five.