Duly Health and Care MyChart Lawsuit: The $1.88 Million Meta Pixel Settlement
Questions about this case?
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Yes, there was a Duly Health and Care MyChart lawsuit — and it is over. Mayer v. Duly alleged that a Meta tracking pixel captured what patients did after logging in with their MyChart credentials. Duly denied it but settled for $1.88 million. The claim deadline was March 2, 2026 and has passed. A separate 2021 data-breach case also settled years ago. As of October 2026 we found no open Duly lawsuit you can still join.
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Reviewed by Leonard Goldberg, Editor · Last updated
What the Duly Lawsuit Alleged
The lawsuit alleged that Duly installed the Meta Pixel on part of dulyhealthandcare.com without users’ knowledge or consent, and that the code sent patients’ personal and health-related activity to Meta. Plaintiffs pleaded a federal wiretap claim (the Electronic Communications Privacy Act) and seven Illinois claims, including negligence and eavesdropping.
One detail matters for anyone asking about MyChart. During the case, Duly disclosed that the pixel was never placed in the MyChart portal itself. It was on a section of the main website where patients logged in with their Duly MyChart credentials to schedule appointments, between July 24, 2020 and April 10, 2023. That is why the class was defined by logins to the website, not by portal use.
Duly denies all wrongdoing. No court found that it broke any law.
Case Details
The case is Mayer v. Midwest Physician Administrative Services, LLC d/b/a Duly Health and Care, No. 1:23-cv-03132 in the U.S. District Court for the Northern District of Illinois, before Judge April M. Perry. It was filed in the Circuit Court of Cook County on April 10, 2023 and removed to federal court on May 18, 2023. On March 31, 2025, Judge Perry dismissed six of the eight claims; the ECPA and negligence claims went forward. Kroll was appointed settlement administrator. The official settlement website is dulydatasettlement.com.
Status: Settled, Claim Deadline Passed
A search-engine excerpt of the official website says payments have been issued to all valid claims. As of October 8, 2026, that site blocked our requests, so we could not confirm the wording directly. If you filed a valid claim and received nothing, contact Kroll through the official site rather than a third party.
As of October 8, 2026, we found no newer Duly lawsuit over website or MyChart tracking.
Who Was in the Settlement Class
Everyone who logged into the authenticated portion of dulyhealthandcare.com between July 24, 2020 and April 10, 2023 — about 272,373 people, by the parties’ estimate. Claims filed online needed the class member ID printed on the notice.
If you only used the MyChart portal or app and never logged in through the main website, you were likely outside the class as defined. Duly’s portal is called MyChart (mychart.dulyhealthandcare.com), plus the Duly Health and Care app.
Our MyChart claim form tracker asks three questions: did you use the website or MyChart, what did you do there, and when did you last log in. For Duly, the answers matter only for a future case, because this one is closed.
What the Duly Settlement Paid
The math is simple: the more people who claimed, the smaller each share. Only a fraction of a 272,373-person class usually files. Our MyChart settlement calculator shows how similar pixel settlements worked out.
If you missed March 2, 2026, there is no late filing route that we could find.
How cases like this one end
Our copy of the federal courts’ own case database covers 111,990 other personal injury casesclosed in U.S. federal district courts between 2015 and 2025, 3.6% of them filed as class actions:
- 39.9% ended in a settlement recorded by the court. Another 13.8% were dismissed voluntarily, which often follows a private settlement — so the real settlement share sits between 39.9% and 53.7%.
- 5.7% were decided on a motion before any trial.
- 1 in 106 reached a trial (0.9%), after a median of 23.9 months.
- Median time from filing to the end of the case: 9 months.
- Only 771 of them (0.7%) record a money award at all; the median of those is $500,000.
These are base rates for this type of case (federal other personal injury cases) — not a prediction about this lawsuit, and not legal advice. Source: Federal Judicial Center, Integrated Database (civil), analysed by Settlement Insight. Cases heard in state courts are not included.
Duly Lawsuit Timeline
- 1
July 2021 — DuPage Medical Group Breach
Attackers access the DuPage Medical Group network on July 12 and 13, 2021. A separate class action follows and settles in 2022 (see FAQ).
- 2
April 10, 2023 — Pixel Lawsuit Filed
Mayer v. Duly is filed in Cook County, then removed to federal court in Chicago on May 18, 2023.
- 3
March 31, 2025 — Six Claims Dismissed
Judge April M. Perry dismisses six of eight claims. The federal wiretap and negligence claims survive.
- 4
November 17, 2025 — Preliminary Approval
The court preliminarily approves the $1.88 million settlement, with Kroll as administrator.
- 5
March 2, 2026 — Claim Deadline
Last day to file a claim, opt out or object. The deadline has passed.
- 6
April 7, 2026 — Final Approval
Final approval hearing. ClaimDepot reports approval was granted that day; the official site says payments have been issued.
Three Things to Watch For
A closed MyChart settlement still draws imitators:
“Late Duly claim” offers
The claim window closed March 2, 2026. Anyone offering to file a Duly claim now, for a fee or in exchange for your MyChart login, is not working for the court.
“Confirm your MyChart login to get paid”
Kroll pays to the digital or mailing address on your claim form. No administrator needs your MyChart password or a Social Security number to release a payment.
Look-alike settlement websites
The only court-approved site is dulydatasettlement.com. ClaimDepot, ClaimsHero and similar pages only link to it; they are not the administrator, and one news site even misreported the fund as $3.1 million.
Duly Health Lawsuit — Questions People Actually Ask
Is there a Duly Health lawsuit about MyChart?
There was. Mayer v. Duly (No. 1:23-cv-03132, N.D. Ill.) alleged a Meta pixel on the part of Duly’s website where patients logged in with MyChart credentials. It settled for $1.88 million, and the claim deadline of March 2, 2026 has passed.
Can I still file a claim?
No. Claims, opt-outs and objections were due March 2, 2026. We found no extension.
I filed a claim. When do I get paid?
A search-engine excerpt of the official site says payments have been issued to all valid claims. We could not load the site directly to confirm. If yours never arrived, contact the administrator, Kroll, through dulydatasettlement.com. The mailing address listed for the case is P.O. Box 225391, New York, NY 10150-5391.
How much did each person get?
An equal share of the $1.88 million fund after fees, costs and service awards, split among everyone who filed a valid claim. We have not seen a published per-person figure.
Was the pixel inside MyChart?
According to the settlement agreement, Duly disclosed that the Meta Pixel was never placed in the MyChart portal. It was on a website section where patients logged in with their MyChart credentials to book appointments.
Was there also a Duly data breach lawsuit?
Yes, under the older name. After a July 2021 cyberattack at DuPage Medical Group affecting 655,384 patients, patients sued in DuPage County: Hestrup v. DuPage Medical Group, No. 2021L937. It settled for $3 million, with up to $150 for ordinary expenses, up to $5,000 for extraordinary losses, up to 24 months of credit monitoring, or about $50 cash. Claims were due November 29, 2022. That deadline has long passed.
Is there a new Duly lawsuit in 2026?
As of October 8, 2026, we found no new Duly lawsuit over tracking or a data breach. If one is filed, it will appear in federal or Illinois court records, and any settlement notice will name an administrator and an official website.
What can Duly patients do now?
Keep any notice letter you received. Check your insurer’s explanation-of-benefits statements for care you never received. If you had a separate data breach letter from any provider, our data breach settlement calculator shows what comparable cases paid.
Separate from this case: were you injured in the last 2 years?
Class-action payouts are fixed amounts through an administrator. A personal injury claim is a different case — and often worth far more. Free estimate, no obligation.
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