Prisma Health MyChart Lawsuit: The Meta and Google Case Was Dismissed
Questions about this case?
AI Legal Assistant · free · answers in seconds · general information, not legal advice
Yes, there was a Prisma Health lawsuit over sharing patient information with Meta and Google. A federal judge in South Carolina dismissed it on August 16, 2024, because the patient had not shown she was harmed. As of October 6, 2026 we found no open tracking case, no settlement and no claim form. The older Prisma Health data breach suits date from 2019 and 2020.
Editorially Reviewed — Content reviewed for accuracy using published legal research, government data, and verified court records. See our methodology
Reviewed by Leonard Goldberg, Editor · Last updated
What the Lawsuit Said Happened
Prisma Health is a South Carolina health system, and its patient portal is MyChart at mychart.prismahealth.org (its Prisma Health GO app also links to portals called OneChart and MyHealth).
In Andrews v. Prisma Health, filed July 3, 2023, a patient alleged that Prisma Health shared the personal information of patients with Meta Platforms and Google without their consent. The complaint pleaded invasion of privacy, breach of implied contract, unjust enrichment, breach of fiduciary duty, breach of confidence, negligence and a violation of the federal Electronic Communications Privacy Act.
These are allegations. Prisma Health never had to answer them on the merits, because the case ended on standing. We could not read the full complaint, so we cannot say whether it targeted the public website, MyChart, or both.
Case Details
Andrews v. Prisma Health, No. 6:23-cv-03153, U.S. District Court for the District of South Carolina, before Judge Jacquelyn D. Austin. On August 16, 2024 the court dismissed the case. Citing Fourth Circuit precedent, the judge held that the mere disclosure of personal information is not enough to show injury for standing unless the complaint alleges the information was misused.
A separate, older Prisma Health data breach case: Cochran v. Prisma Health-Midlands, No. 3:20-cv-00746-JFA, filed February 17, 2020 in the same court, over the August 2019 website credential breach. We could not confirm from the public record how it ended, and we found no settlement in it.
Status: Dismissed, No Settlement
One caveat, stated plainly: a dismissal for lack of standing in federal court does not always end a dispute for good, and we could not reach the court databases that would show a refiled case or an appeal. If a new Prisma Health lawsuit is filed, we will update this page.
The 2019 Prisma Health data breach suit is also not paying anyone that we could find.
Who Could Be Affected
There is no class to belong to right now. No class was ever certified in Andrews, and you do not join a lawsuit by signing up anywhere.
What you can check yourself. Think about whether you used the Prisma Health website (searching for a doctor, booking an appointment, symptom or service pages) or logged in to MyChart, what you did there, and roughly when you last did it. Those three facts are what hospital tracking settlements elsewhere have used to define who is in the class — and they are exactly what our form on this page asks.
For the 2019 breach, the test was your mail: Prisma Health notified affected people by letter in October 2019.
What Cases Like This Have Paid
Where other hospitals did settle, the money per person was small. Bayhealth in Delaware agreed to a one-time $25 cash payment (claim deadline October 5, 2026; final fairness hearing October 29, 2026). Emanate Health’s proposed $777,000 fund would work out to about $11 per class member if everyone claimed; its final fairness hearing is set for November 19, 2026. Loyola Medicine settled for $2.67 million; its claim deadline was August 5, 2025. Our MyChart claim form guide lists which windows are still open, and the MyChart settlement calculator shows realistic ranges. These are examples from other hospitals, not a prediction for Prisma Health.
How cases like this one end
Our copy of the federal courts’ own case database covers 111,990 other personal injury casesclosed in U.S. federal district courts between 2015 and 2025, 3.6% of them filed as class actions:
- 39.9% ended in a settlement recorded by the court. Another 13.8% were dismissed voluntarily, which often follows a private settlement — so the real settlement share sits between 39.9% and 53.7%.
- 5.7% were decided on a motion before any trial.
- 1 in 106 reached a trial (0.9%), after a median of 23.9 months.
- Median time from filing to the end of the case: 9 months.
- Only 771 of them (0.7%) record a money award at all; the median of those is $500,000.
These are base rates for this type of case (federal other personal injury cases) — not a prediction about this lawsuit, and not legal advice. Source: Federal Judicial Center, Integrated Database (civil), analysed by Settlement Insight. Cases heard in state courts are not included.
Prisma Health Lawsuit Timeline
- 1
April 2019 — Phishing Attack
Employee email accounts are accessed. The protected health information of 23,811 people is exposed.
- 2
August 29, 2019 — Website Credentials Stolen
Prisma Health learns an employee’s login was used to reach the Palmetto Health website with pre-registration forms for 6 Midlands hospitals. About 19,000 patients and 3,000 others are notified.
- 3
February 17, 2020 — Data Breach Suit Filed
Cochran v. Prisma Health-Midlands (3:20-cv-00746-JFA) alleges weak security and late notice. We found no settlement.
- 4
July 3, 2023 — Meta and Google Suit Filed
Andrews v. Prisma Health (6:23-cv-03153) alleges patient information was shared with Meta and Google without consent.
- 5
August 16, 2024 — Case Dismissed
Judge Jacquelyn D. Austin dismisses the case for lack of standing: no alleged misuse, so no injury.
- 6
October 2026 — Nothing Open
As of October 6, 2026 we found no pending tracking case, no settlement and no claim deadline against Prisma Health.
Three Things to Watch For
Search interest in a Prisma Health MyChart lawsuit with no settlement behind it is an opening for imposters:
“Claim your Prisma Health MyChart settlement”
There is no Prisma Health tracking settlement and no administrator. A page asking for your date of birth or Social Security number to “secure your payment” is collecting data, not filing a claim.
Texts asking for your MyChart code
A message saying you must verify your MyChart account to be included in a lawsuit is a phishing attempt. No court process needs your portal password or a one-time login code.
“Your 2019 breach payment is ready”
We found no settlement of the 2019 Prisma Health data breach suit. Any letter or call promising that money in exchange for a fee or bank details should be treated as fraud.
Prisma Health Lawsuit — Questions People Actually Ask
Is there a Prisma Health MyChart lawsuit?
There was one over sharing patient information with Meta and Google: Andrews v. Prisma Health, No. 6:23-cv-03153 in federal court in South Carolina. It was dismissed on August 16, 2024. As of October 6, 2026 we found no pending tracking case.
Why was the case dismissed?
For standing. The judge held, following Fourth Circuit precedent, that disclosure of personal information alone is not an injury unless the complaint alleges the information was misused. The court did not decide whether any tracking actually happened.
Is there a Prisma Health settlement or claim form?
No. There is no settlement, no fund, no administrator, no claim form and no deadline for website or MyChart tracking, and we found no settlement of the 2019 breach suit either.
What is the Prisma Health patient portal called?
MyChart, at mychart.prismahealth.org; the support line on the login page is 1-844-432-6893. The Prisma Health GO app also links to portals named OneChart and MyHealth.
What was the Prisma Health data breach?
Several incidents in 2019. The largest notified one began when Prisma Health learned on August 29, 2019 that an employee’s login had been used on the Palmetto Health website, affecting about 19,000 patients and 3,000 others. Names, addresses, dates of birth, limited health information and some Social Security numbers were involved; medical records were not.
I used MyChart. Do I need to do anything?
Nothing is required, because there is no case to join. If you want to be ready, note whether you used the website or MyChart, what you did there and when you last did. That is what our form asks, and what any future class definition would turn on.
How did other hospitals’ tracking cases end?
Many settled for small per-person amounts: Bayhealth offered $25, Emanate Health about $11 per member if everyone claimed, and Loyola Medicine settled for $2.67 million. Others were dismissed, as Prisma Health’s was.
What is worth doing right now?
Use a unique MyChart password, ignore any message asking for your portal code, and read your insurer’s explanation-of-benefits statements for care you never received. If you got a 2019 breach letter, keep it.
Separate from this case: were you injured in the last 2 years?
Class-action payouts are fixed amounts through an administrator. A personal injury claim is a different case — and often worth far more. Free estimate, no obligation.
Related Consumer Brand Lawsuits
MyChart Claim Forms
Which hospital tracking settlements still take claims
MyChart Settlement Calculator
What patient-portal tracking settlements have actually paid
Data Breach Settlement Calculator
Estimate a payout when a breach case does settle
Open Class Action Settlements
Every settlement with a claim deadline still ahead