Software Answers Data Breach: A Ransomware Claim, No Lawsuit Filed
Reference Guide
Software Answers, a Banyan Software company, makes the Oscar, CodeOne and res:harmonics systems that corporate-housing and serviced-apartment operators use to run bookings and accounting. On September 30, 2026 a ransomware group listed it on its leak site and claimed 11.3 terabytes of data. As of October 14, 2026 the company has not published a statement we could find, we found no breach notice to a state attorney general, and no software answers data breach lawsuit has been filed. There is no settlement and no claim form.
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What Is Claimed to Have Happened
Everything known so far comes from the attackers' own listing and from the dark-web monitoring services that copy it. Ransomware.live picked up the post on September 30, 2026; the listing gives September 14 as the estimated date of the attack. Breachsense recorded it on October 1, 2026 and lists the claimed leak size as 11.3TB.
These are the group's claims, not confirmed facts. The monitoring post itself says it is based only on the group's public claim and that its accuracy cannot be confirmed. Nobody outside the company has said which systems were reached, whose data was in them, or whether the files are what the group says they are.
Why it could matter to you: Software Answers' systems handle reservations, billing and owner accounting for long-stay operators across the US, UK and Europe. If you stayed in corporate housing, rented a serviced apartment, or work for an operator or for Software Answers itself, your records could sit in such a system — but that is a possibility, not something any notice has confirmed.
Case details
No lawsuit has been filed that we could find. A search of federal court records on CourtListener for “Software Answers” returned only unrelated cases, and our own feed of new federal filings shows no case under that name as of October 14, 2026. State-court filings are not searchable the same way, so a state case cannot be fully ruled out. What exists is an attorney investigation: a lawyer-referral page published October 1, 2026 says attorneys are looking into whether a class action can be filed and are seeking current and former staff and clients. An investigation is advertising, not a case.
Status: Unconfirmed Breach, No Case, No Settlement
Who Could Be Affected
Nobody knows yet, because the company has not said what data was involved. The referral page lists the impacted data as “TBD.” Based on what the software does, the people most likely to have records in it are guests and tenants of long-stay operators, staff of those operators, and Software Answers employees.
The practical test is your mail. If personal information was taken, state law generally requires notice to the people affected. Because Software Answers is a vendor, a letter might come from the housing operator you dealt with rather than from Software Answers. Keep any such letter: it is your proof of membership if a case is ever filed.
What Is Payable
Software Answers Breach Timeline
2024 — Banyan Software Buys Software Answers
Software Answers, maker of the Oscar property management system for corporate housing and serviced apartments, becomes a Banyan Software company.
Late 2025 and 2026 — CodeOne and res:harmonics Join
Software Answers acquires CodeOne in late 2025; Banyan later adds the European platform res:harmonics, widening the customer base to the UK and Europe.
September 14, 2026 — Estimated Attack Date
The ransomware group's listing gives this as the estimated date of the attack. It is the group's claim, not a confirmed date.
September 30, 2026 — Leak-Site Listing Spotted
Ransomware.live records the group's post naming “Software Answers, a Banyan Software Company.” The group claims 11.3TB of data.
October 1, 2026 — Monitors and Lawyers Pick It Up
Breachsense logs the claim, and a lawyer-referral page announces an investigation into whether a class action can be filed.
As of October 14, 2026 — No Statement, No Case
No company statement, no attorney-general filing we could find, no lawsuit, no settlement and no claim form.
Three Things to Watch For
An unconfirmed breach with a big claimed file size is exactly the gap scammers fill:
“Your data is in the Software Answers leak” messages
Nobody can know that from the outside: the company has not said whose data was involved. A message claiming to have checked the leak for you, then asking for your Social Security number or a fee for “removal,” is phishing.
Calls or emails naming your housing provider
Because Software Answers is a vendor, a fraudster can name the corporate-housing or serviced-apartment operator you used to sound legitimate. Check any breach notice against the operator's own published contact details, not the number in the message.
“Claim your Software Answers settlement”
There is no settlement and no claims portal. A sign-up form for a lawyer's investigation is not a claim, and nothing is owed to anyone today.
Software Answers Breach — Questions People Actually Ask
Short answers to the questions people ask most about this case.
Who is Software Answers, and why would they have my data?
Software Answers makes property management and accounting software for long-stay accommodation — corporate housing, serviced apartments, coliving and relocation housing — under the Oscar, CodeOne and res:harmonics names. It has been owned by Banyan Software since 2024. If you stayed with or worked for an operator that uses its systems, your details could be stored there.
Was Software Answers actually breached?
Not confirmed. As of October 14, 2026 the only source is a ransomware group's leak-site post, picked up by monitors on September 30, 2026. The monitoring services themselves say the claim cannot be verified. We found no company statement.
How many people are affected, and what data was taken?
Unknown. No breach notice with a count of affected people has surfaced at any state attorney general we could check, and the company has not listed data types. The group claims 11.3TB, but file size says nothing about how many people's records are in it.
Is there a Software Answers data breach lawsuit?
No, not as of October 14, 2026. Federal court records show no case against Software Answers, and our feed of new federal filings shows none. Attorneys announced on October 1, 2026 that they are investigating whether a case can be filed — that is not a lawsuit.
Is there a settlement or claim form?
No. There is no settlement, no fund, no administrator, no claim form and no deadline. Any site offering to file a Software Answers settlement claim is not connected to a real settlement.
Do I need to sign up somewhere to be included later?
No. If a class action is ever filed and certified, or settled, class members are included automatically and are notified by a court-appointed administrator. Contacting a law firm is optional and is a different thing from being in a class.
How will I know if my information was involved?
Watch your mail and email for a breach notice, which may come from your housing operator or employer rather than from Software Answers. A genuine notice states what data was involved and usually offers free credit monitoring with an enrollment code.
What is worth doing right now?
Freeze your credit at all three bureaus — it is free and reversible. Be wary of messages that mention your corporate-housing stay or ask you to “confirm” payment details. Keep any notice letter you receive.
About This Information
- Editorially Reviewed — Content reviewed for accuracy using published legal research, government data, and verified court records. See our methodology. Reviewed by Leonard Goldberg, Editor · Last updated
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This page is for general information only and is not legal advice. Lawsuit status, eligibility, and compensation can change. Settlement Insight is not a law firm and does not represent any party. Consult a licensed attorney about your specific situation.
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