That Comcast Letter From “Kroll” Is Real — the Same P.O. Box Mails AT&T’s Notices Too. The Hearing That Was Supposed to End This Was 15 Days Ago, and the Court Still Hasn’t Ruled. Your September 14 Deadline Is Unaffected.

A settlement notice arrives about Comcast. The return address says Kroll Settlement Administration LLC, P.O. Box 5324, New York, NY 10150-5324. You have no relationship with Kroll. Naturally you assume phishing.

It is genuine. Courts do not run claims processes themselves; they appoint a settlement administrator, and Kroll is one of the largest. That is also why the same name keeps appearing: Kroll administers the Comcast settlement, the AT&T data breach settlement and the DentaQuest matter — and the AT&T notices go out from the very same P.O. Box 5324. If you have had two unfamiliar settlement letters this year, one envelope explains both.

Verify it in the way that works for every settlement, not just this one: ignore every phone number and link printed in the letter and navigate independently to the official site, comcastbreachsettlement.com. That site carries the court’s case caption — Hasson v. Comcast Cable Communications, LLC, No. 2:23-cv-05039-JMY, in the Eastern District of Pennsylvania. The official phone number is (833) 319-2401. If the letter’s details match the site you reached on your own, the letter is real.

The reverse test is just as useful: a real administrator will never ask you for a fee, a gift card, or your full Social Security number by phone to “release” a settlement payment.

The Final Approval Hearing was set for August 5, 2026 at 12:30 p.m. ET at the James A. Byrne U.S. Courthouse, 601 Market Street, Philadelphia. That date has passed. So: did the judge approve it?

Not on any record we can find. The federal docket shows activity on the day — an entry terminating and holding the hearing, and a companion “Set/Reset Hearings” entry — followed by an order on a motion for leave to file dated August 6, which is the docket’s last known filing. There is no order granting final approval in that sequence.

The administrator’s own site is the second check, and it agrees. Its Documents page lists the motion for preliminary approval, the preliminary approval order, the joint motion to modify it, the order granting that modification, the fee motion, the settlement agreement, the benefits plan, the long-form notice and the claim form. There is no final approval order among them. The site still tells visitors, in the present tense, that “the Court in charge of this case still must decide whether to approve the Settlement.”

Its home page also notes that deadlines were extended and the hearing rescheduled once already — which is why the FAQ timeline still displays August 5 with the standing instruction to “check this Settlement Website for updates.” A judge taking weeks after a final approval hearing is ordinary, not a red flag. It simply means no one can yet tell you when money moves.

The important practical point: the claim deadline is not waiting on the ruling. It is September 14, 2026 — 25 days from publication — and it applies whether or not the judge has signed anything.

You are in the class if you were sent notice of the Comcast data breach on or around December 18, 2023, covering the October 2023 incident. The options, as the FAQ states them:

• Alternative Cash Payment — no documentation required, estimated at $50, subject to pro rata adjustment up or down depending on how many valid claims come in
• Documented out-of-pocket losses — up to $10,000, with proof that losses are “fairly traceable” to the breach
• Lost Time — $30 per hour for up to five hours, billed in 15-minute increments, with an attestation
• Identity Defense and Restoration Services — provided as an automatic benefit via an enrollment code, usable after the settlement becomes final

The opt-out and objection deadline was July 1, 2026 and has closed. Doing nothing now means you stay in the class, give up the right to sue over this breach, and receive no cash — though you keep the identity-protection benefit.

For scale on where the fund goes: co-lead counsel will ask the court to approve fees of up to one-third of the $117,500,000 fund — $39,170,000 — plus expenses and a $5,000 service award to each class representative. Those requests are decided at the same approval stage that is currently pending.

If and when the order comes, treat it as the first of three gates, not the finish line.

First, the court has to grant final approval. Second, the appeal window has to run — and any objector appeal has to be resolved, which can add months or longer. Third, the administrator has to finish validating claims, including the documented-loss submissions that need review. Only then does a distribution date exist.

The practical consequence is short. File by September 14. Then expect a wait measured in months, and check the official site rather than aggregators for the ruling — the administrator posts it there first.