Rust Consulting, Inc.: Why You Got Mail From Faribault, MN — and How to Verify It
If a letter, postcard, or email from “Rust Consulting” or a Faribault, Minnesota P.O. Box just landed in your hands, the company itself is real: courts, companies, and government agencies hire Rust Consulting, Inc. to run legal settlements, data-breach notifications, remediation programs, and recalls. As Rust’s own site puts it, “Tens of millions of people receive mail or email from Rust Consulting every year, but many have not heard of us.” That is exactly why unfamiliar mail from Rust unsettles people — but it does not, by itself, mean you are being scammed. It also does not automatically mean a check is coming: some Rust mail is a notice with a deadline to opt out or object, not a payment.
Editorially Reviewed — Content reviewed for accuracy using published legal research, government data, and verified court records. See our methodology
Reviewed by Leonard Goldberg, Editor · Last updated
Who Is Rust Consulting, Inc.?
Rust Consulting, Inc. is a Minneapolis, Minnesota-based professional services company. In its own words: “Rust is not a law firm. We are a professional services company that clients retain to help with projects that require data management, notification, contact centers, claims processing, fund distribution or a combination of any of these services. While we often work on legal projects such as class action settlements, we typically act in the role of a neutral, third-party administrator.” Rust describes its client base as “law firms, companies, and government agencies” that hire it as administrator of “hundreds of legal settlements, remediation projects, data breach responses, recalls, and similar projects every year.” The rustconsulting.com header states the company has “40 years in legal administration services” (implying roughly 1986), while the Better Business Bureau lists Rust's start date as June 28, 1995 — the two dates do not match, and we could not resolve the discrepancy. The logo on Rust's own case-lookup page carries the strapline “An XBP Global Brand”, but that appears only inside the logo image, not as a statement in the page text, and we found no SEC or state-registry filing confirming XBP Global as Rust's legal parent — so treat the ownership link as the company's own branding, not a confirmed corporate fact.
Case Details
Corporate headquarters: 920 2nd Ave. S., Suite 400, Minneapolis, MN 55402, phone 612.359.2000 (rustconsulting.com/About). Rust also operates a second office at 201 S. Lyndale Avenue, Faribault, MN 55021 — the town whose name shows up on most Rust mailing envelopes. (Note: rustconsulting.com has returned an access-denied error to some visitors outside the United States, so the site may not load from outside the US.) Rust does not use one universal return address. Each settlement gets its own P.O. Box, and the return block typically reads “<Case name> Settlement Administrator, c/o Rust Consulting, Inc. - <4-digit code>, PO Box <n>, Faribault, MN 5502x-xxxx” or “...Minneapolis, MN 5544x-xxxx.” Verified examples:
- “Webster v. Triad Settlement Administrator, C/O Rust Consulting, Inc. - 8327, PO Box 2396, Faribault, MN 55021-9096” — used for an Illinois biometric-privacy (BIPA) class action.
- “GPC Settlement Administrator, c/o Rust Consulting Inc - 5765, PO Box 44, Minneapolis MN 55440-0044” — used on both the envelope and the claim form for the Grain Processing Corporation settlement.
- P.O. Box 8001, Faribault, Minnesota 55021-9401 — a box Rust has stated under oath it set up specifically to receive undeliverable mail.
- P.O. Box 8000, Faribault, Minnesota 55021-9400 — a box Rust has stated under oath it set up for exclusion requests and related correspondence.
Why Did I Get Mail From Rust Consulting?
How to Tell a Real Rust Notice From a Scam
Five checks: (1) The letter names a real case, government program, or company — for example a court case number, or a state Attorney General settlement — that you can independently verify through the court, the AG's office, or news coverage. (2) The website named in the letter is also listed on Rust's own case page at rustconsulting.com/Cases, which shows Case Name, Website, and Type for its current settlements. (3) There is never a fee to receive a notice, file a claim, or exclude yourself — any request for payment is not Rust. (4) The return address matches the pattern Rust actually uses — a Faribault, MN or Minneapolis, MN P.O. Box tied to “c/o Rust Consulting, Inc. - [code]” — and any web link points to rustconsulting.com or the specific case's own official domain, not a lookalike spelling. (5) If anything feels off, do not click a link or call a number printed in a text message or unsolicited email — go to the settlement website yourself by typing the address, or call the number listed there.
How Rust Pays — and What Happens If a Check Expires
Settlements and Programs Rust Consulting Is Handling
- 1
New York AG v. Uber — $290 Million
New York's Attorney General sued Uber over driver pay practices; the resulting fund pays back wages to NY drivers. The AG's office names Rust Consulting as <strong>“the official settlement administrator”</strong>, and payments began mailing the week of August 5, 2024. Official site: ubernyagsettlement.com, hotline 1-800-625-2332. The claim filing deadline was <strong>February 28, 2025</strong> — as of when we checked on September 2, 2026, that window is closed.
- 2
New York AG v. Lyft — $38 Million
The companion case against Lyft over New York driver pay, also administered by Rust. Official site: lyftnyagsettlement.com, hotline 1-800-433-5314. Like the Uber fund, its claim filing deadline of <strong>February 28, 2025</strong> has passed as of our September 2, 2026 check.
- 3
More Cases Currently on Rust's Own List
Rust's live case-search table at rustconsulting.com/Cases (checked September 2, 2026) lists several other active projects, including <strong>Jauregui v. Safeway</strong> (site: safewayhourlyclass.com), <strong>Dal Cerro v. NTN</strong>, a genetic-privacy (GIPA) case (site: ntngipasettlement.com), and the <strong>United States v. Brian Kolfage remission fund</strong> (site: kolfageremissionfund.com), listed under Rust's “Government Services” category. Rust's table gives only the case name, website, and type — the individual case sites are JavaScript applications that would not let us read deadlines or payment amounts, so check each one directly for its current status.
- 4
Cases Named by a Third-Party Tracker — Not Independently Confirmed
A settlement-tracking site (Claim Depot) lists Rust as administrator on several other cases we could not verify against an official settlement website: the <strong>Charleston Area Medical Center Bariatric Surgery Settlement</strong> (deadline listed as December 14, 2026), a <strong>Volkswagen Atlas water pump defect</strong> case (deadline listed as October 5, 2026), and an <strong>Anthem Blue Cross prescription drug denial</strong> case (deadline listed as November 10, 2026). Treat these as leads to check directly, not confirmed facts — go to Rust's own case list or search for the case name before assuming any of these applies to you.
- 5
What Rust Cannot Do For You
Rust does not maintain a lookup where you can enter your name and see every settlement you're part of. Its own FAQ is direct about this: <strong>“Rust has administered 8,500 projects and does not maintain a comprehensive list of historical or active projects online.”</strong> and <strong>“Rust cannot monitor your possible membership in past, current, or future class action settlements.”</strong> Its public case list at rustconsulting.com/Cases also excludes <strong>“older, inactive cases; cases for which the parties did not provide for websites or publicly posted information; or confidential, private, non-settlement projects”</strong> — a case not appearing there does not mean it isn't real. Separately, Rust's FAQ pre-empts a complaint it evidently hears — asked whether it tries to <strong>“minimize, delay, or deny settlement payments to make more money”</strong>, Rust answers no. That is Rust describing itself, not an independent finding, so we present it as Rust's own position.
Scam Alert: People Impersonating Rust Consulting
Because Rust genuinely mails and emails tens of millions of people a year on behalf of real settlements, its name is also useful cover for scammers. Two documented warnings and one general rule:
New York's Attorney General Warned About Fake Uber/Lyft Claim Helpers
The official AG settlement page carries its own scam alert: “Rust Consulting is the official settlement administrator and began sending out notices to qualifying individuals beginning on March 7, 2024. ... Beware of anyone who offers to help you file a claim for the Lyft or Uber settlements. Phone numbers, caller ID, and email addresses can be faked to appear to come from a legitimate source. Do not share your personal or financial information with anyone who contacts you pretending to help with your claim.” The AG's office tells people to contact Rust directly at 1-800-625-2332 or info@UberNYAGSettlement.com for Uber, and 1-800-433-5314 or info@LyftNYAGSettlement.com for Lyft — not any other number or address.
An Unexpected Check? Rust Says Verify Before You Assume
Rust's own FAQ answers the question “I received a check from you. How do I know it is legitimate?” directly: “Rust sends tens of millions of payments each year to class members and other individuals and entities. If you received a check and do not recall receiving information about a settlement or if you have a reason to doubt the check's validity, you should contact the office established to answer questions about the settlement, including whether you were a class member who was sent a check. Information such as a toll-free number, email address, or website URL is typically included in a letter to which checks are attached.” In short: use the contact details in the letter that came with the check, not a number found elsewhere.
The Universal Tell: Any Request for Money or Login Info
No legitimate Rust Consulting notice, email, or call ever asks you to pay a fee, buy a gift card, send crypto, or provide your online-banking login to “release,” “process,” or “unlock” a payment. Filing a claim, receiving a settlement check, or activating a program Rust administers is free. If a message asks for money or account credentials before you can get paid, it did not come from Rust — regardless of what name or logo it uses.
Rust Consulting FAQ
Is Rust Consulting, Inc. legit?
Yes. Rust Consulting, Inc. is a real Minneapolis, Minnesota company that courts and agencies formally appoint as settlement administrator — for example, a federal court order names it “Rust Consulting, Inc. is appointed Claims Administrator” (E.D. Cal. case 1:10-cv-00500), and the FTC has described Rust as “an FTC claims administration contractor” that “maintains physical systems in their secure on-site location in Minneapolis, MN”. New York's Attorney General also names Rust as the official administrator of its Uber and Lyft driver-pay settlements. The company is real — but as with any large administrator, its name gets used by impersonators, so verify each specific notice rather than assuming the name alone is proof.
Why is Rust Consulting contacting me about something I never signed up for?
Because Rust works from records supplied by the defendant, company, or agency involved in the case — not from a sign-up list. If your name and address were in those records, the court or the program typically requires Rust to notify you, whether that means a settlement class, a data-breach notification list, or a government remission fund.
Is Rust Consulting a law firm?
No. Rust says it directly: “Rust is not a law firm. We are a professional services company that clients retain to help with projects that require data management, notification, contact centers, claims processing, fund distribution or a combination of any of these services.” It typically acts as a neutral, court-supervised administrator rather than as anyone's legal representative.
How does Rust Consulting pay out settlements?
The default is a mailed paper check, which Rust says can be cashed “at any bank or check-cashing facility, subject to that bank's policies”, regardless of which bank it's drawn on. We could not confirm any digital payment option (direct deposit, PayPal, or similar) on Rust's public pages — check your letter or the settlement's official site for the method used in your case.
Is there one phone number for Rust Consulting?
Rust's corporate line is 612.359.2000, but that reaches company headquarters, not a specific settlement. Each case has its own toll-free number printed on its notice and official site — for example 1-800-625-2332 for the NY Uber settlement and 1-800-433-5314 for the NY Lyft settlement. Use the number tied to your specific case, not a number from an unsolicited call or text.
How do I check my claim status with Rust?
Rust does not offer one account where you can check every claim. Go to the official website named in your letter and use the Claim ID or Class Member ID printed there. Rust also publishes a general case list at rustconsulting.com/Cases showing Case Name, Website, and Type for its current settlements, though it excludes older, confidential, or non-public projects.
I got a check from Rust I wasn't expecting — should I cash it?
Rust's own guidance is to verify first: look for a toll-free number, email address, or website URL in the letter that came with the check, and contact that office to confirm the settlement and that you were a class member before cashing it. Don't rely on a phone number from anywhere else.
What does “c/o Rust Consulting, Inc. - 8327” or a Faribault, MN P.O. Box mean?
It means the letter is real Rust mail for one specific case, not a generic Rust address. Rust runs settlement mail through P.O. Boxes in Faribault, Minnesota (55021, including boxes 2396, 8000, and 8001 that we have confirmed) and Minneapolis, Minnesota (P.O. Box 44, ZIP 55440); every project gets a different box and a different internal code after the dash — “Rust Consulting, Inc. - 8327” was the code for a 2023 Illinois biometric-privacy settlement mailed from Faribault, and “Rust Consulting Inc - 5765” was the code for the Grain Processing Corporation settlement mailed from Minneapolis P.O. Box 44. The number is not a ZIP extension or a tracking number — it's Rust's internal file number for that case. An unfamiliar code doesn't make the letter fake; the case name and program described inside is what to verify, using the checks above.
Separate from this case: were you injured in the last 2 years?
Class-action payouts are fixed amounts through an administrator. A personal injury claim is a different case — and often worth far more. Free estimate, no obligation.
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