That Penn Medicine Notice Is Real: Case No. 230102149 Pays Up to $15 by September 16 — and the Settlement's Own Documents Disagree by $250,000.

The searches behind this article are unusually specific: people are typing the full caption — Mohr, et al. v. The Trustees of The University of Pennsylvania as Owner and Operator of The University of Pennsylvania Health System (d/b/a Penn Medicine), Case No. 230102149 — word for word into a search engine. That is what a class notice produces. Someone got a postcard or an email, the case name is fifty words long, and the natural instinct is to check whether it is real before clicking anything.

It is real. The case is pending in the Court of Common Pleas of Philadelphia County, and the court-authorized settlement website is UPHSPixelSettlement.com, administered by Epiq, one of the country's largest class action administrators. The recorded-information phone line is 1-877-327-7567.

What the case alleges: that tracking technologies — the kind of analytics and advertising pixels found on most commercial websites — on Penn Medicine's web properties passed information about patient-portal users to third parties. This is not a data breach. Nobody hacked Penn Medicine, and there is no allegation that criminals hold your records. Penn Medicine denies the claims; the settlement resolves them without any finding of wrongdoing.

The class is narrower than most people assume: “All Persons who between January 23, 2021, and January 23, 2023, accessed the myPennMedicine patient portal and had a Pennsylvania address on file at the time of access.” Being a Penn Medicine patient is not enough — you needed to have logged into the portal in that two-year window, with a Pennsylvania address on file. A New Jersey commuter who used the portal does not qualify; a Philadelphian who never logged in does not either.

Most coverage leads with September 16. The date that actually expires first is September 1, 2026 — thirteen days from this article — and it governs the two decisions you can only make now:

• Excluding yourself (keeping your right to sue Penn Medicine individually): your letter must be mailed or delivered by September 1 to UPHS Pixel Settlement, P.O. Box 4536, Portland, OR 97208-4536, and must include your name, address, signature, the case name and number, and a statement that you wish to be excluded.
• Objecting to the settlement's terms: also due September 1. Here the official materials contradict themselves on where to send it — the homepage says objections are “mailed to the Court,” while FAQ 17 directs them to the Settlement Administrator at the same Portland address. If you object, the safe course is to follow FAQ 17 and say so in writing before the deadline.

Then the main event: Claim Forms must be submitted online by 11:59 p.m. ET on September 16, 2026, or postmarked and mailed by September 16, 2026. Do neither, and you get nothing — while still giving up your claims, because anyone who does not exclude themselves is bound by the settlement whether or not they file.

The final approval hearing is November 12, 2026, at 2:00 p.m. EST, held via Zoom. Class counsel's fee request will be posted on the settlement website by November 6, so the paperwork behind the numbers below becomes public six days before the hearing.

Here is something we have not seen reported anywhere: the settlement's own documents disagree about how much Penn Medicine is paying.

The live FAQ on the official website, retrieved August 19, says: “Defendant has agreed to pay up to a total of $9,500,000.”

The fully executed Settlement Agreement — the contract both sides signed in April, posted on that same website's documents page — says otherwise. Section 1.29 defines the “Settlement Cap” as the total amount the defendant will pay, “which shall in no event exceed $9,250,000.” The final long-form notice approved in July also says $9,250,000. So does nearly all third-party coverage.

The $9.5 million figure appears to be a carryover from a draft notice attached to the agreement as an exhibit — an earlier version that the live FAQ still reproduces. The binding number is the contract's: $9,250,000. We flagged the higher figure in our own August 11 roundup, quoting the FAQ; this is the correction, and it cuts the fund by $250,000.

Does it change what you get? Probably not directly — per-person payments are capped at $15 either way. But the cap matters for the arithmetic below, and a settlement website carrying a superseded number three weeks before its own fairness hearing is worth knowing about. The site's operators pushed an update as recently as August 17; the FAQ figure survived it.

The payment language is precise and worth reading precisely. The FAQ says a valid claim gets “a cash payment of up to $15.” The agreement says each approved claim “shall be for $15.00, subject to pro rata reduction.”

Everything comes out of one capped pot. Against the binding $9,250,000 cap count: class payments, notice and administration costs, attorneys' fees, and incentive awards. The known maximums:

• Attorneys' fees: class counsel may seek up to $3,700,000 — exactly 40 percent of the binding cap.
• Incentive awards: nine class representatives may seek $5,000 each and two more $2,500 each — $50,000 total.

That leaves at most $5,500,000 for class payments before notice and administration costs, which are not published. At $15 per claim, $5.5 million covers about 366,000 claims. If more valid claims arrive than the remaining money covers, every check shrinks pro rata. That is our arithmetic, from the settlement agreement's own figures, and it is an upper bound — the real headroom is smaller by whatever Epiq's administration costs.

For calibration: in the hospital-pixel settlements we have tracked this summer, per-person payments of $10–$20 with single-digit-percent claim rates are the norm. A $15 check for two minutes of form-filling is the realistic outcome here — not more, possibly slightly less if participation is unusually high.

The settlement also carries non-cash terms: Penn Medicine states it is not currently using the Meta pixel on pennmedicine.org, and — while denying liability — agrees for two years not to use such technologies on the site unless its Web Governance Committee finds their use consistent with applicable law.

Filing requires proof you belong to the class, and the settlement gates that on codes from your notice. Confusingly, the official materials use three different vocabularies for the same two credentials:

• The FAQ calls them “the unique Notice ID and PIN on the Notice you received by e-mail.”
• The claim portal's login form asks for a 10-character alphanumeric “Unique ID” and a 4-digit “PIN” — and its help text says both are printed on the postcard notice, confirming notice went out by mail as well as email.
• The long-form notice PDF calls them the “Notice ID and Confirmation Code.”

Whatever your documents call them: find the postcard or the email, and the two codes on it are your way in. If both are gone, do not guess — the FAQ's instruction is to call 1-877-327-7567 to verify your identity and get filing instructions. You cannot file without being verified.

Payment options have quietly expanded. The signed agreement listed check, PayPal, Venmo and Zelle; the live site now offers check (default), PayPal, Venmo, Zelle, ACH transfer, or eMasterCard. Timing runs long: payment comes 90 days after final approval and after any appeals are complete, so with a November 12 hearing, early-to-mid 2027 is the realistic window if nothing is appealed. And when the check arrives, deposit it — checks expire and become void 180 days after they are issued.