Credit One Bank TCPA Lawsuit: Robocall & Autodialer Claims Explained
Active litigation alleges Credit One Bank made unsolicited automated calls without consent — and the viral '$14 million settlement' has been debunked.
Last reviewed: April 2026
Editorially Reviewed — Content reviewed for accuracy using published legal research, government data, and verified court records. See our methodology
Reviewed by Leonard Goldberg, Editor · Last updated
What the Lawsuit Alleges
Plaintiffs allege Credit One Bank, N.A. used an automatic telephone dialing system to place unsolicited calls and texts to consumers' cell phones without prior express written consent, violating the Telephone Consumer Protection Act (TCPA). One active complaint alleges the bank kept calling after recipients joined the National Do Not Call Registry and asked it to stop; others allege up to 80 harassing calls per month to a single person — a pattern Credit One also resolved with California prosecutors for $10.2 million in a February 2026 civil enforcement action.
Case Details
U.S. District Court, Southern District of Florida — Case No. 1:25-cv-26172 (filed December 31, 2025). Additional TCPA complaints in California federal court. California civil enforcement resolved in Riverside Superior Court (Feb 2026).
Current Status
Who Is Affected & Can You Join?
Individuals who received automated or prerecorded calls or texts from Credit One Bank on their cell phones without prior express written consent, particularly 2024–2026. Consumers on the National Do Not Call Registry who were contacted anyway may have stronger claims.
Is There a Payout?
Case Timeline
- 1
Early TCPA Complaint (2018)
An early TCPA class action was filed against Credit One Bank in 2018 alleging unauthorized automated calls.
- 2
Ongoing Robocall Complaints (2024–2025)
Consumers continued filing TCPA complaints alleging Credit One placed dozens to hundreds of automated calls per month without consent.
- 3
California Civil Enforcement (Feb 2026)
Credit One agreed to pay $10.2M to California prosecutors over harassing collection calls — funds go to the state, not individual consumers.
- 4
New TCPA Class Action Filed (Dec 2025)
A fresh proposed class action (No. 1:25-cv-26172) was filed in the Southern District of Florida alleging autodialer calls in spring 2025.
- 5
Litigation Active (2026)
No class-wide settlement has been reached; the viral '$14M settlement' remains unverified in any court record.
Scam & Misinformation Warnings
Whenever a brand lawsuit goes viral, scam sites and bad actors follow. Watch for these red flags:
The '$14 Million' Phantom Settlement
Many sites claim Credit One settled TCPA claims for $14M with $1,000 payouts, but the National Law Review found no docket, case number, or administrator — it appears fabricated.
Fake Claims Portals
Sites asking for your SSN, bank details, or a fee to 'file your Credit One claim' are not tied to any court-approved settlement and may be identity-theft operations.
Confusion With Capital One
Credit One Bank and Capital One are completely separate companies — a settlement involving one does not apply to the other. Verify which bank before acting.
Frequently Asked Questions
Is there a verified Credit One Bank TCPA settlement I can claim money from?
No. As of 2026, no court-approved class-wide TCPA settlement with a claims process exists. The viral '$14 million settlement' was debunked by legal experts who found no supporting docket or administrator.
What is Credit One Bank accused of?
Plaintiffs allege Credit One used an autodialer to place unsolicited calls and texts to cell phones without consent, violating the TCPA. Some complaints allege up to 80 calls per month to the same person.
What was the California $10.2 million settlement about?
In February 2026 Credit One agreed to pay $10.2M to California prosecutors to resolve a civil enforcement action over harassing collection calls. That money goes to the state — individual consumers don't get payouts from it.
Who might qualify if a TCPA settlement is reached?
Likely anyone who received automated calls or texts from Credit One on their cell phone without prior express written consent, within the ~4-year federal statute of limitations.
How much could claimants receive?
TCPA suits seek $500 per negligent and $1,500 per willful violation, but class settlements usually pay much less per person. No fund exists yet.
Is Credit One Bank the same as Capital One?
No. They are entirely separate companies, often confused due to similar names. Always verify which bank is involved.
What should I do if Credit One called me illegally?
Document the calls — logs, voicemails, dates. You can file an FCC complaint or consult a TCPA attorney (often contingency). Don't give personal info to unverified settlement sites.
Separate from this case: were you injured in the last 2 years?
Class-action payouts are fixed amounts through an administrator. A personal injury claim is a different case — and often worth far more. Free estimate, no obligation.