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Last Updated: 2026-05-24

How to Check Your Cash App Settlement Status (2026 Guide)

Step-by-step instructions for tracking your $15M Cash App Investing data breach claim, with the official portal URL and what each status means.

Where Things Stand With the Cash App Security Settlement

The Cash App Security Settlement resolves a class action lawsuit — Salinas et al. v. Block, Inc. and Cash App Investing, LLC (Case No. 4:22-cv-04823, N.D. Cal.) — stemming from two data security incidents at Cash App Investing and a separate wave of alleged unauthorized account activity. Block agreed to pay $15 million into a settlement fund. Final court approval was granted on March 27, 2025.

To qualify, your personal information or account had to have been affected by one of the covered incidents between August 23, 2018 and August 20, 2024. The claims deadline was November 18, 2024. More than 667,000 claims were filed; approximately 40,380 were ultimately approved for payment, totaling roughly $5.6 million in distributions. Average payouts ran around $200, though claimants who documented out-of-pocket losses could receive significantly more.

Checking your status means verifying where your individual claim sits in that pipeline — whether it has been reviewed, approved, paid out, or flagged for additional information. The official channel for all of this is the settlement administrator's portal at cashappsecuritysettlement.com, operated by Angeion Group.

How to Check Your Claim Status in 4 Steps

  1. 1Visit the Official Settlement Administrator Portal

    The only legitimate place to check your claim status is cashappsecuritysettlement.com, administered by Angeion Group. Navigate directly to cashappsecuritysettlement.com/look-up — this is the dedicated claim lookup page. Do not use third-party sites that claim to offer status lookups; these are not affiliated with the settlement and cannot access your actual claim data. Bookmark the official domain or type it directly into your browser to avoid phishing links that mimic the real site. The portal is available 24/7. If you received a direct-mail notice, the postcard or envelope included a unique identifier; if you received an email notice, the same identifier appeared in that message. Have that information ready before you open the portal.

  2. 2Enter Your Claim ID or Lookup Information

    On the lookup page, you will be prompted to enter your Unique Claim Form Identifier — this is the alphanumeric code that appeared on your settlement notice postcard, on the envelope it arrived in, or in the body of your settlement notification email. It is sometimes called a Notice ID or Confirmation Code. You will also be asked for the email address associated with your claim submission. Both fields are typically required together. If you submitted your claim without a pre-assigned notice (meaning you found the settlement independently and filled out the form from scratch), you should have received a confirmation email from the administrator at the time of submission — check that email for your assigned Claim ID. If you cannot locate either piece of information, see the Lost Your Claim ID? section below.

  3. 3Interpret Your Status

    Once you log in, the portal will display one of several status labels. Each means something different. Submitted / Pending Review means your claim is in the queue and has not yet been fully evaluated. Approved / Awaiting Distribution means the administrator accepted your claim and it is scheduled for payment. Distributed means payment has been sent via your selected method. Deficiency Notice Issued means the administrator needs additional documentation before your claim can be approved — you must respond through cashappsecuritysettlement.com/fix-claim. Rejected means the administrator determined your claim did not meet the eligibility requirements. Claim Not Found typically means a data entry mismatch rather than a missing claim — see the FAQ below. Each of these statuses is explained in detail in the table further down this page.

  4. 4Take the Right Action for Your Status

    Different statuses call for different next steps. If your claim is Pending Review, no action is needed — simply wait and check back periodically. If it shows Approved / Awaiting Distribution, verify that your payment method on file is still accurate; if your address or bank details changed, contact Angeion immediately at 1-866-615-9740 or [email protected] before payment is issued. If the status is Distributed but you have not received funds, check your spam folder for an electronic payment notification, confirm your bank account or Venmo/Zelle handle, and allow up to 5–7 business days for processing; if still missing, call the administrator. If you received a Deficiency Notice, act quickly — respond via cashappsecuritysettlement.com/fix-claim with the documentation requested. If your claim shows Rejected, you have the right to contact the administrator to understand the reason and, in some cases, to submit additional supporting evidence.

Cash App Settlement Status Meanings

Submitted / Pending Review

This status means your claim has been received by Angeion and is in the queue for review. It does not mean anything is wrong. Given that over 667,000 claims were filed, the review process was conducted in batches over many months after the November 18, 2024 deadline. Most claims remained in Pending Review through early 2025. If your claim still shows Pending Review as of mid-2026 and you have not received any deficiency or rejection notice, contact Angeion at 1-866-615-9740 to confirm your claim is actively in the queue and has not been lost or flagged without notification.

Approved / Awaiting Distribution

Your claim passed the administrator's review and has been approved for payment. This is good news — it means Angeion has verified your eligibility and calculated your payout amount. However, Approved does not mean the money has been sent. There is typically a gap between approval and actual distribution while the administrator batches payments and processes them through the selected payment channels. Electronic payments for the Salinas settlement began April 10, 2025, and paper checks followed April 20, 2025. If your status shows Approved but you have not received payment and it has been more than 30 days since distribution began, call 1-866-615-9740.

Distributed

Payment has been sent. How and when you receive it depends on the payment method you selected when you filed. Electronic payments (direct deposit, Venmo, Zelle) typically arrive within 3–5 business days of the distributed date shown in the portal. Paper checks were mailed starting April 20, 2025, and should arrive within 10–14 business days of the mailing date. Paper checks expire 90 days from the date of issue — if yours expires before you cash it, contact Angeion to request a replacement. Replacement checks are valid for 60 days from reissuance. If you see Distributed but the money never arrived and the payment date was more than 2 weeks ago, check your bank's pending transactions, your PayPal/Venmo notification history, and then call the administrator to report a failed payment.

Rejected / Insufficient Documentation

Your claim was denied, either because the administrator determined you did not fall within the eligible class or because your documentation did not sufficiently support the tier of compensation you claimed. The most common reason for rejection at the higher compensation tier (up to $2,500) was missing or inadequate third-party documentation — bank statements, police reports, or correspondence with Cash App showing an unauthorized transaction. Self-prepared documents such as handwritten notes are, by themselves, insufficient. If your claim was rejected and you believe this was an error, contact Angeion at 1-866-615-9740 or [email protected], explain the situation, and ask whether supplemental documentation can be considered. Formal appeals may be possible through the fix-claim process at cashappsecuritysettlement.com/fix-claim, depending on the reason for rejection.

Claim ID Not Found

This result usually means a data entry mismatch — a typo in your Claim ID, a different email address than the one you used when filing, or a formatting issue with the identifier. Before assuming your claim is missing, try again with: (1) the exact email you used when you submitted, (2) the alphanumeric code exactly as it appeared in your notice or confirmation email, including any dashes. If the portal still returns no result after two careful attempts, call Angeion at 1-866-615-9740 and give them your full name, the email address you used, and the approximate date you submitted your claim. They can search their internal records manually. Do not create a duplicate claim — the deadline of November 18, 2024 has passed, and new claims cannot be accepted.

Lost Your Claim ID?

Your Claim ID — officially called your Unique Claim Form Identifier — was delivered to you one of two ways. If you received a paper postcard or letter in the mail, the identifier appeared on the front of the postcard or on the envelope. If you received an email notice, the identifier was printed in the body of that message. Start by searching your inbox for any email from [email protected] or from a sender containing "cashappsecuritysettlement" or "Angeion." Search terms like "Cash App settlement," "settlement notice," or "class action" can also surface it. Check your spam and promotions folders — many settlement emails land there automatically.

If you submitted the claim yourself without a pre-assigned notice (meaning you found the settlement online and filled out the form at the portal), you should have received a submission confirmation email immediately after filing. That confirmation will contain your assigned Claim ID. Search for that confirmation the same way.

If you genuinely cannot locate the ID through any email search, your best option is to call Angeion directly at 1-866-615-9740. Their representatives can look up claims by name, last four digits of a Social Security number, or email address. Have your full legal name, the email address you believe you used, and the approximate date of your submission ready. You can also write to them at Cash App Security Settlement Administrator, 1650 Arch Street, Suite 2210, Philadelphia, PA 19103, though a phone call is far faster.

One important note: there is no self-service email-only lookup through the public portal as of the latest available information from Angeion's site. The look-up page at cashappsecuritysettlement.com/look-up requires both a Claim ID and your email — so recovering the Claim ID through the administrator by phone is the only reliable path if you have exhausted your inbox search.

How Payments Are Distributed

When filing their claims, claimants selected a preferred payment method from several options offered by Angeion. For the Salinas data breach settlement, available methods included direct bank deposit (ACH), Venmo, Zelle, paper check by mail, and in some cases a prepaid debit card or Cash App credit. Electronic payment methods were prioritized in the distribution schedule — electronic payments began April 10, 2025, while paper checks were not mailed until April 20, 2025.

If your selected electronic payment method fails — for example, a Venmo account that has since been closed, or a bank account that was changed — Angeion will attempt to reprocess the payment. If reprocessing also fails, a paper check will be issued to the mailing address on your claim as a fallback. Paper checks expire 90 days from the date printed on them. If your check expires before you cash it, contact Angeion at 1-866-615-9740 or [email protected] to request a replacement. Replacement checks remain valid for 60 days from the date of reissuance. If your mailing address has changed since you filed, notify Angeion immediately to prevent a check being sent to the wrong location.

⚠️ Red Flags: Scam Warnings

Unsolicited Texts or Emails Asking You to "Verify" Your Claim

Scammers actively monitor high-profile class action settlements and send fake messages impersonating the settlement administrator. A common pattern is a text or email saying your claim is "pending verification" and directing you to a lookalike website with a URL that is slightly different from the official domain — for example, cashapp-settlement.com instead of cashappsecuritysettlement.com. The real Angeion portal will never send you an unsolicited text asking you to re-enter personal information. If you receive such a message, do not click the link. Instead, navigate manually to cashappsecuritysettlement.com by typing it into your browser and check your status directly.

Anyone Asking You to Pay a Fee to Receive Your Settlement

Legitimate class action settlements never require you to pay any fee to receive your money. There are no processing fees, verification fees, release fees, or tax prepayment fees associated with the Cash App Security Settlement. If anyone — by phone, email, or website — tells you that you must pay something first in order to unlock or receive your settlement funds, that is a scam. Hang up or close the page immediately. Report the incident to the FTC at reportfraud.ftc.gov. The only entity authorized to distribute funds is Angeion Group, and they will never ask you to pay anything to receive what you are owed.

Third-Party "Claim Tracking" Services Charging for Status Updates

A number of unofficial websites have appeared offering to "track" your Cash App settlement claim for a fee or in exchange for your personal data. These services have no access to Angeion's claim database and cannot tell you anything that the official portal at cashappsecuritysettlement.com/look-up cannot tell you for free. Entering your personal information — name, email, Social Security number — into one of these sites creates a data exposure risk with no benefit. The official portal, the toll-free phone line (1-866-615-9740), and the administrator email ([email protected]) are the only channels that can provide accurate status information.

Cash App Settlement Status — Frequently Asked Questions

How long after I submitted my claim does status update?

After the claims deadline of November 18, 2024, Angeion began reviewing the more than 667,000 submissions. Initial status updates — moving a claim from Submitted to Pending Review — typically appeared within a few weeks of the deadline. However, moving from Pending Review to an Approved or Deficiency status took considerably longer, with most updates coming in the first quarter of 2025 ahead of the April 10, 2025 distribution start date. If you submitted before the deadline and your status has not moved in several months, it is worth calling Angeion at 1-866-615-9740 to confirm your claim is active in their system.

My status has been 'Pending Review' for 6 months — is something wrong?

Not necessarily. The sheer volume of claims — over 667,000 filed — meant that Angeion processed submissions in large batches over many months. Some claims remained in Pending Review status well into 2025 without any problem. That said, by mid-2026, if your status still shows Pending Review and you have never received a deficiency notice or approval notification, you should contact the administrator directly. Call 1-866-615-9740 and ask specifically whether your claim has been reviewed and whether any action is pending on your end. It is possible a deficiency notice was sent to an email you no longer check, or that your claim requires follow-up that you were never notified about.

Can I check my claim status without my Claim ID?

The official lookup portal at cashappsecuritysettlement.com/look-up requires your Unique Claim Form Identifier (Claim ID) along with your email address — you cannot use the public portal with email alone. However, Angeion's customer service team can look up your claim by other identifiers over the phone. Call 1-866-615-9740 and have your full legal name, email address used during filing, and approximate submission date ready. They may also ask for the last four digits of your Social Security number to verify your identity. This is the only supported method for checking status without a Claim ID.

What does 'Approved' mean — did I get the money yet?

No — Approved means your claim passed review and is eligible for payment, but it does not mean the payment has been sent. There is a gap between approval and distribution while the administrator finalizes payment amounts, batches transactions, and processes them through the selected payment channels. For this settlement, distribution began April 10, 2025 for electronic payments and April 20, 2025 for paper checks. If your status shows Approved and those dates have passed, your payment should be on its way or already sent — check your payment method (bank account, Venmo, Zelle, or mailbox) and allow up to 5–14 days depending on the method. If it still has not arrived, call 1-866-615-9740.

How do I contact the settlement administrator?

The settlement administrator is Angeion Group. You can reach them through three channels. By phone: 1-866-615-9740, available during normal business hours. By email: [email protected] — email responses typically take 3–5 business days. By mail: Cash App Security Settlement Administrator, 1650 Arch Street, Suite 2210, Philadelphia, PA 19103 — mail responses can take several weeks. For time-sensitive matters such as a missing payment, a deficiency notice deadline, or a check expiring soon, the phone line is the fastest option. The settlement website at cashappsecuritysettlement.com also has a Contact Us section with a web form.

I never got a confirmation email — did my claim go through?

If you submitted your claim online at cashappsecuritysettlement.com, the system should have sent an automatic confirmation email to the address you provided. First, search your spam, promotions, and junk folders for any message from Angeion or from a domain ending in cashappsecuritysettlement.com. If you find nothing after a thorough search, go to cashappsecuritysettlement.com/look-up and try to look up your claim using the email address you believe you used and any Claim ID from a notice you may have received. If the portal returns no record and you cannot find a confirmation email, call Angeion at 1-866-615-9740. Describe the date you believe you submitted, the email address you used, and any other details. They can check whether a submission exists and, if not, advise you on your options — noting that the November 18, 2024 deadline has passed and new claims cannot be submitted.

Can I update my payment method or mailing address?

If your payment has not yet been distributed, it may still be possible to update your payment method or mailing address by contacting Angeion directly. Call 1-866-615-9740 as soon as possible — once a payment is initiated, changes cannot be made mid-transaction. If a payment is returned because of an outdated address or a closed account, Angeion will attempt reprocessing and, if that fails, mail a paper check to the address on file. To avoid delays, notify the administrator of any changes promptly. For address updates specifically, you can also write to Cash App Security Settlement Administrator, 1650 Arch Street, Suite 2210, Philadelphia, PA 19103, though a phone call is faster given payment timing constraints.

Related Cash App Settlement Resources

Use these tools for more information about the settlement.

  • Cash App Settlement Calculator

    Estimate your payout amount based on your claim type.

  • Payment Dates & Schedule

    When did distributions begin and what’s next.

  • Eligibility by State

    State-specific factors that affect your claim.

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